Trinitee Simmons
Memphis,TN
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service
JCPenney
Memphis, TN
09.2023 - Current
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Collected payments and provided accurate change.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Issued receipts, refunds, credits or change due to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Discounted purchases by scanning and redeeming coupons.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Floor Associate
Kohls
Cordova, TN
10.2020 - 12.2022
- Removed excess cement and flooring materials to form tight joints and attractive finishes.
- Evaluated work areas before planning flooring layout for different projects.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Organized displays to attract customers and promote sales.
- Assisted with unloading trucks when necessary.
- Maintained high standards of customer service during all interactions.
- Restocked shelves as needed throughout the day.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Germantown High School
Germantown, TN06-2021
Associate of Applied Science - Psychology
Southwest Tennessee Community College
Memphis, TNSkills
- Customer Assistance
- Cash Handling
- Customer Service
- Sales Expertise
- Written and Verbal Communication
- Retail Merchandising
- Customer Relations
Timeline
Cashier/Customer Service
JCPenney
09.2023 - Current
Floor Associate
Kohls
10.2020 - 12.2022
High School Diploma -
Germantown High School
Associate of Applied Science - Psychology
Southwest Tennessee Community College
Similar Profiles
Alexia HowardAlexia Howard
Merchandising Assistant at JCPenneyMerchandising Assistant at JCPenney
Kristina GonzalezKristina Gonzalez
Cashier at JCPenneyCashier at JCPenney
Kathy OlsonKathy Olson
Sales Floor Supervisor at JCPenneySales Floor Supervisor at JCPenney
Jacob MyersJacob Myers
Wharehouse Worker at JCPenneyWharehouse Worker at JCPenney
Jamarr D. StackensJamarr D. Stackens
Personal Security Specialist at Jerry Lee LewisPersonal Security Specialist at Jerry Lee Lewis