Trinity Aldridge
Bowie,MD
Summary
Dynamic and empathetic professional with a proven track record at True Blessings Family Child Care, adept in customer service and POS system operation. Excelled in creating safe and engaging learning environments, enhancing customer loyalty at Bath & Body Works, and leading teams at Crumbl Cookies. Demonstrating strong verbal communication and patience, significantly improving team productivity and client satisfaction.
Overview
3
3
years of professional experience
Work History
Childcare Assistant Teacher
True Blessings Family Child Care
01.2021 - 07.2024
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Assisted lead teacher in designing thematic units, enhancing the overall curriculum for greater student interest.
- Promoted healthy habits among children by incorporating physical activity into daily routines and providing guidance on proper nutrition choices during meal times.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Organized and supervised large and small group activities.
Customer Service Cashier
Bath & Body Works
03.2023 - 08.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Dance Instructor
Spotlight Studio Of Dance
02.2023 - 07.2023
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Offered one-on-one instruction to students by appointment.
- Promoted inclusivity by adapting lessons for individuals with varying physical abilities or limitations without sacrificing rigor or quality of instruction.
Cook Shift Leader
Crumbl Cookies
03.2022 - 12.2022
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Completed cash and credit card transactions accurately using POS software.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Education
High School Diploma -
Eleanor Roosevelt High School
Greenbelt, MD05.2023
No Degree - Forensic Psychology
Marymount Manhattan College
New York, NY01.2027
Skills
- Patience and Empathy
- CPR Certified
- Customer Service
- Product Knowledge
- POS System Operation
- Team Leadership
- Strong verbal and written communication
Timeline
Customer Service Cashier
Bath & Body Works
03.2023 - 08.2023
Dance Instructor
Spotlight Studio Of Dance
02.2023 - 07.2023
Cook Shift Leader
Crumbl Cookies
03.2022 - 12.2022
Childcare Assistant Teacher
True Blessings Family Child Care
01.2021 - 07.2024
High School Diploma -
Eleanor Roosevelt High School
No Degree - Forensic Psychology
Marymount Manhattan College
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