Dedicated psychology and biochemistry double major at ASU with a strong background in patient care, customer service, and childcare. Skilled in managing multiple priorities with a positive attitude and strong work ethic. Experienced in direct patient care and safety compliance in hospital settings. Adaptable, resourceful, and committed to excellence in healthcare and beyond.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PATIENT AID SITTER
University of New Mexico Hospital
Albuquerque, NM
05.2024 - 08.2024
Responsible for basic patient observation and activities of daily living (ADL)
Complete documentation on the flow sheet log as required
Ensure adherence to Hospitals and departmental policies and procedures
Patient care assignment may include Neonate, Pediatric, Adolescent, Adult, and Geriatric age groups
Observe patients to ensure their safety and well-being; report observations to the Nurse or RN Supervisor
Provide intake-output measurements
Assist with activities of daily living (ADL): meals, ambulation, hygiene, linen change and toileting as instructed
Maintain therapeutic plan of care and minute-to-minute care of the patient who is at extreme risk to self or others, as directed by the RN
Complete documentation as required on the Electronic Medical Record per the Suicide Precaution UAP Procedure
Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings, and workshops
Follow patient safety-related policies, procedures, and protocols
Demonstrate a proactive approach to patient safety by seeking opportunities to improve patient safety by questioning of current policies and processes
Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
Report potential or actual patient safety concerns, medical errors, and/or near misses promptly
Encourage patients to actively participate in their care by asking questions and reporting treatment or situations that they don't understand or may 'not seem right'
PRIVATE BABYSITTER
Kim Bolton
Albuquerque, NM
05.2022 - 08.2024
Managed challenging behavior effectively by implementing positive discipline techniques
Ensured child safety by closely monitoring indoor and outdoor play environments
Developed strong relationships with both parents and children, fostering trust and open communication
Collaborated with parents to ensure consistency in childcare approach between home and babysitter settings
Established a consistent daily routine for the children, promoting healthy habits and time management skills
Accompanied children to various activities and appointments, ensuring punctuality and supervision
Administered first aid or medication as needed, following parent instructions and medical guidelines
Coordinated schedules with other family members or caregivers for seamless continuity of care
Prioritized safety while transporting the children to various locations using car seats/boosters according to state regulations
Played games, worked on puzzles, and read books to young children
Organized and cleaned the home after activities by picking up toys and straightening up the playroom
CASHIER/CUSTOMER SERVICE REPRESENTATIVE
Keva Juice
Albuquerque, NM
05.2021 - 10.2021
Greeted customers entering the store and responded promptly to customer needs
Welcomed customers and helped determine their needs
Worked flexible schedule and extra shifts to meet business needs
Operated cash register for cash and credit card transactions with excellent accuracy levels
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
Restocked and organized merchandise in front lanes
Counted money in cash drawers at the beginning and end of shifts to maintain accuracy
Stocked, tagged, and displayed merchandise as required
Resolved customer complaints professionally, leading to improved customer relations and loyalty
Enhanced customer satisfaction by providing efficient and accurate cash transactions
Worked closely with the shift manager to solve problems and handle customer concerns
Contributed to store success by maintaining high standards of cleanliness throughout the facility
Ensured compliance with company policies and procedures while processing transactions efficiently
CASHIER/CUSTOMER SERVICE REPRESENTATIVE/CLEANING ASSISTANT
Agua Frescas - Flea Market
Albuquerque, NM
04.2017 - 05.2019
Greeted customers entering the store and responded promptly to customer needs
Welcomed customers and helped determine their needs
Worked flexible schedule and extra shifts to meet business needs
Operated cash register for cash, and credit card transactions with excellent accuracy levels
Learned some Spanish to properly communicate the needs of every customer
Stocked, tagged, and displayed merchandise as required
Education
Bachelor of Science - Psychology and Biochemistry
Arizona State University
Tempe, AZ
05.2027
Highschool Diploma -
Saint Pius X High School
Albuquerque, New Mexico
05.2023
Some College (No Degree) - Additional Education and Professional Development
Rio Salado Community College
Tempe, AZ
Skills
Strong Work Ethic
Patience and Empathetic
Reliable and Punctual
Teamwork orientated
Adaptable to change
Organizational abilities
Resourceful and initiative
Certification
Basic Life Support (BLS), American Heart Association - EMS Region III, Clovis, NM, 06/03/24, 06/30/26
References
References available upon request.
Timeline
PATIENT AID SITTER
University of New Mexico Hospital
05.2024 - 08.2024
PRIVATE BABYSITTER
Kim Bolton
05.2022 - 08.2024
CASHIER/CUSTOMER SERVICE REPRESENTATIVE
Keva Juice
05.2021 - 10.2021
CASHIER/CUSTOMER SERVICE REPRESENTATIVE/CLEANING ASSISTANT
Agua Frescas - Flea Market
04.2017 - 05.2019
Bachelor of Science - Psychology and Biochemistry
Arizona State University
Highschool Diploma -
Saint Pius X High School
Some College (No Degree) - Additional Education and Professional Development