Marlenne Quirarte
Carson City,NV
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Knowledgeable with solid history of providing dependable and caring support to families. Proven track record in maintaining safe environments and engaging children in educational activities. Demonstrated ability to manage time effectively and communicate clearly with both children and parents.
Overview
12
12
years of professional experience
Work History
Patient Care Sitter
Carson Tahoe Regional Hospital
Carson City, NV
08.2024 - Current
- Prioritize patient safety and well being while staying at the hospital, charting every 15 or 60 minutes depending on patient as well ass offering emotional support for patients.
- Trained new staff members on office procedures and compliance protocols, fostering a knowledgeable team environment.
- Fostered emotional well-being in children and adults by providing a nurturing, supportive, and engaging atmosphere.
- Provided overnight care for families on an as-needed basis, ensuring a secure environment for patients.
- Enhanced safety by closely monitoring activities and maintaining a clean, hazard-free environment.
- Employed positive reinforcement methods to encourage good behavior.
- Managed challenging behaviors through positive reinforcement strategies and clear expectations for appropriate conduct.
- Offered age-appropriate, fun, and educational activities for children ranging in age from six weeks to sixth grade.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Surgery Scheduler
Azura Cardio Vascular Surgery Center
Summerlin, Nevada
12.2021 - Current
- Working in a surgery access center scheduling surgery for 3-4 doctors daily, surgeries for patients who are currently on Dialysis. The Nephrologist office sends referrals directly to me when a patient is unable to have a dialysis treatment. Knowing different type of procedures to know how long apt slots will be separated to, as part of my job I would rearrange a full day of schedule to find a spot for a patient of same day appointment basis. Scheduling surgeries, regular follow ups, scheduling follow-up treatment calls with patients and their Dialysis nurses, obtaining prior authorization for VA patients, verifying insurance eligibilities for procedures and maintaining a monthly goal number that changes every month. Working with NextGen EMR system, making confirmation calls to make sure surgery appointments are being kept up to date, giving instructions to patients for specific procedures and making sure those are followed.
Front Desk Manager
Dignity Health Physical Therapy
Henderson, Nevada
06.2021 - 12.2021
- Scheduling patient appointments, answering a high volume of incoming patient calls, verifying insurance eligibility and benefits, obtaining prior authorizations for certain amount of therapies a week, appeal denied cases and resubmit. Preparing patient charts with correct information and make sure insurances are up to date. Acquiring correct paperwork while also working the referral EMR system and keeping incoming referrals up to date with correct diagnosis codes that providers specialize in. Working Incoming and outgoing Medical records requests while following HIPAA protocol.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Front Desk Billing Department/ Business Office/Office Manager
Pritchett Eye Care Associates
Minden, Nevada
10.2017 - 05.2021
- Responsible for scheduling patient appointments, verifying insurance eligibility and benefits, obtaining prior authorizations from primary and secondary insurance companies, Preparing patient charts before time of appointment with all insurance information. Experience in billing out for specific procedures being done at time of patient appointment, knowledgeable with ICD-9 and ICD10 codes as well as adding modifiers to any claim, experience in denied claims, EOB’s, as well as being able to understand invoices. Prepared office Cash Deposits, responsible for taking office deposits to the bank, getting change for the office when necessary. Also have experience in being a technician, able to train patients on proper handling of soft lens and hard lens contacts for example RGP lenses. Highly Knowledgeable with referrals to any specialist, medical records and following HIPAA guidelines. Experience in managing doctor schedules by working side by side with doctors in what office policies require to maintain a full schedule. Experience in adjusting employee time cards using ADP and can navigate RevolutionEHR.
- 775-782-3937
Front Desk Receptionist Lead
Carson Medical Group ENT
Carson City, Nevada
04.2014 - 09.2017
- Responsible for scheduling patient appointments, surgeries with our Ear Nose and Throat specialist, Dr. Philip Schlager. Obtaining authorization from insurance companies for patient procedures. Being knowledgeable with different insurances as far as copays, first and secondary insurances, deductible information and medical terminology as well as providing the best patient care experience. Supervise front desk representatives and manage time cards.
- 775-885-1481
Education
PHD in Organic Chemistry - Minor in Biology
University of Las Vegas
Nevada04.2026
Masters in Chemistry - Minor in Biology
University of Reno
Nevada01.2018
High School Diploma - undefined
Carson High School
01.2014
Skills
- Excellent written and verbal communication skills
- Bilingual
- Resolution oriented
- Very Knowledgeable with Medical terminology and insurance companies
- Able to use Word, Excel, Microsoft, Powerpoint and RevolutionEHR
- Cheerful and optimistic
- Good organizational skills, polite, professional, polished demeanor
- Dependable and reliable
- Team player with leadership qualities
- Technician experience, Knowledgeable with contact lenses, able to train patients with soft and hard lenses
- Positive reinforcement
- Reliability and punctuality
- Patience and empathy
- CPR certified
- Safety consciousness
- Technology proficiency
- Strong work ethic
- Problem-solving
Interests
I enjoy spending time with my family and friends During my free time I love to play volleyball with my best friends, rollerblade and hike new places or do any outdoor activity I love playing golf and I am an afternoon tutor for Chemistry students struggling during the semester
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Care Sitter
Carson Tahoe Regional Hospital
08.2024 - Current
Surgery Scheduler
Azura Cardio Vascular Surgery Center
12.2021 - Current
Front Desk Manager
Dignity Health Physical Therapy
06.2021 - 12.2021
Front Desk Billing Department/ Business Office/Office Manager
Pritchett Eye Care Associates
10.2017 - 05.2021
Front Desk Receptionist Lead
Carson Medical Group ENT
04.2014 - 09.2017
Masters in Chemistry - Minor in Biology
University of Reno
High School Diploma - undefined
Carson High School
PHD in Organic Chemistry - Minor in Biology
University of Las Vegas