Trinity M. Aurand
Selah
Summary
Highly motivated and dependable individual with a proven ability to take appropriate action, follow instructions, and efficiently complete tasks. Committed to delivering results and meeting deadlines. Prioritizes accuracy and quality in all endeavors through strong organizational skills and attention to detail. Dedicated team player who consistently contributes to a positive work environment by utilizing excellent communication and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Referral Coordinator- Outbound Lead
MultiCare Yakima Memorial Hospital
06.2024 - Current
- Verifying that referrals were placed accurately by providers and clinics
- Correcting and updating insurance information
- Obtaining authorizations from insurances for procedures
- Communicating with clinical staff and providers regarding referrals
- Creating referral workflows and assignments for team
- Training new staff members on processes
- Coordinating with management regarding processes, agendas, and team updates
Revenue Cycle Rep II
Yakima Memorial Hospital
01.2024 - 06.2024
- Responsible for processing correct and active insurance information on patient procedures
- Contacting current and future patients to ensure that all demographic information is accurate before upcoming appointments
- Communicating with scheduling from internal clinic to gain the needed information for accurate patient information
Clinic Service Rep
Cornerstone Medical Clinic
12.2021 - 01.2024
- Responsible for scheduling and pre-registering patients for exams and procedures
- Assists with the rooming process related to patient check-in
- Works collaboratively with providers and clinic staff to support patient care, assuming responsibility for clinical and administrative tools to create operational efficiencies
- Coordinates and schedules services for patients and providers
- Maintains providers’ daily schedules and communicates changes to appropriate staff members and patients
- Answers telephones and schedules patient appointments with providers
- Cleans & organizes exam rooms and disposes of bio-hazardous materials using standard precautions
Night Auditor
NCG Hotels/Hilton
02.2021 - 12.2021
- Roll the hotel over into the next business day and double as a front desk agent
- Checking people in and out, helping guests, making reservations, as well as charging them for their stay
Security Guard and Acting Shift Lead
G4S Security
02.2019 - 01.2020
- Company Overview: at the PayPal Data Center
- Patrolled the property, unlocked doors and gate, as well as patrolled the data floor to insure the safety of all server racks
- At the PayPal Data Center
Education
No Degree - Human Resources Management
ECornell
Online08-2025
High School Diploma -
Selah High School
Selah, WA01.2017
Skills
- Windows/MAC
- Epic User
- Word/Excel Proficient
- Detailed Oriented
- Organized
- Quick Learner
- Strong Time Management
- Supervising
- General Office Equipment
- Strong Communication Ability
- Staff coordination
- Data entry proficiency
Certification
Certified Revenue Cycle Representative.
Timeline
Referral Coordinator- Outbound Lead
MultiCare Yakima Memorial Hospital
06.2024 - Current
Revenue Cycle Rep II
Yakima Memorial Hospital
01.2024 - 06.2024
Clinic Service Rep
Cornerstone Medical Clinic
12.2021 - 01.2024
Night Auditor
NCG Hotels/Hilton
02.2021 - 12.2021
Security Guard and Acting Shift Lead
G4S Security
02.2019 - 01.2020
No Degree - Human Resources Management
ECornell
High School Diploma -
Selah High School
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