Trinity Browning
Morrow
Summary
Proven in roles at JP Flooring and Otterbein Senior Lifestyle Choices, I excel in complex problem-solving and fostering team collaboration. My experience includes enhancing customer satisfaction and promoting client independence, showcasing my ability to assess customer needs and build strong relationships.
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
5
5
years of professional experience
Work History
Sales Assistant
JP Flooring
09.2021 - 12.2024
Assisted sales associates with various tasks and supported customer flooring selections. I assisted customer via phone calls to help get their flooring installations scheduled, I would aslo help them get started picking out their flooring options if their sales associates was busy. I did work the front desk answering phone calls and welcoming the customers into the store.
Shift Manager
McDonald's
05.2021 - 09.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Caregiver
Otterbein Senior Lifestyle Choices
05.2020 - 08.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
Education
Little Miami High School
Morrow, OH05.2021
Skills
- Complex Problem-solving
- Customer needs assessment
- Task prioritization
- Team collaboration
- Team support and assistance
- Relationship building
- Goal oriented
Timeline
Sales Assistant
JP Flooring
09.2021 - 12.2024
Shift Manager
McDonald's
05.2021 - 09.2021
Caregiver
Otterbein Senior Lifestyle Choices
05.2020 - 08.2021
Little Miami High School