Trinity Brumfield
Pelican,LA
Summary
Driven team member with a positive disposition, providing exceptional customer service and support. Dedicated to team building and accountability. Skilled in problem-solving and ready to enhance customer satisfaction and team performance.
Overview
3
3
years of professional experience
Work History
Team Member
Loves Travel Stop
Mansfield, LA
01.2026 - Current
- Provided excellent customer service by assisting guests with inquiries and maintaining a welcoming environment.
- Operated cash register efficiently, handling transactions accurately and ensuring correct change distribution.
- Maintained cleanliness and organization of the store, adhering to health and safety standards.
- Engaged in regular training sessions to improve product knowledge and enhance service delivery skills.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Improved customer satisfaction by quickly helping each person find desired items.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
Supervisor of Operations
Averitt’s Landscaping, LLC
Mansfield, LA
04.2023 - 01.2026
- Oversaw daily operations to ensure efficiency and quality in landscaping projects.
- Trained and mentored team members on best practices and safety protocols.
- Developed training materials to enhance staff skills and operational knowledge across teams.
- Facilitated communication between clients, vendors, and team members to ensure project success.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Provided exceptional customer service, resolving inquiries and complaints.
- Processed transactions using cash and check transactions with excellent accuracy levels.
Education
No Degree - Nursing
Northwestern State University of Louisiana
Natchitoches, LA05.2030
No Degree - General Studies
Northwestern State University of Louisiana
Natchitoches, LAHigh School Diploma -
Converse High School
Converse, LA05.2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Computer skills
- Complex Problem-solving
- Complaint resolution
- Training and mentoring
- Verbal and Written Communication
- Public Relations
Timeline
Team Member
Loves Travel Stop
01.2026 - Current
Supervisor of Operations
Averitt’s Landscaping, LLC
04.2023 - 01.2026
No Degree - Nursing
Northwestern State University of Louisiana
No Degree - General Studies
Northwestern State University of Louisiana
High School Diploma -
Converse High School