Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Brumfield

Trinity Brumfield

Pelican,LA

Summary

Driven team member with a positive disposition, providing exceptional customer service and support. Dedicated to team building and accountability. Skilled in problem-solving and ready to enhance customer satisfaction and team performance.

Overview

3
3
years of professional experience

Work History

Team Member

Loves Travel Stop
Mansfield, LA
01.2026 - Current
  • Provided excellent customer service by assisting guests with inquiries and maintaining a welcoming environment.
  • Operated cash register efficiently, handling transactions accurately and ensuring correct change distribution.
  • Maintained cleanliness and organization of the store, adhering to health and safety standards.
  • Engaged in regular training sessions to improve product knowledge and enhance service delivery skills.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.

Supervisor of Operations

Averitt’s Landscaping, LLC
Mansfield, LA
04.2023 - 01.2026
  • Oversaw daily operations to ensure efficiency and quality in landscaping projects.
  • Trained and mentored team members on best practices and safety protocols.
  • Developed training materials to enhance staff skills and operational knowledge across teams.
  • Facilitated communication between clients, vendors, and team members to ensure project success.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Provided exceptional customer service, resolving inquiries and complaints.
  • Processed transactions using cash and check transactions with excellent accuracy levels.

Education

No Degree - Nursing

Northwestern State University of Louisiana
Natchitoches, LA
05.2030

No Degree - General Studies

Northwestern State University of Louisiana
Natchitoches, LA

High School Diploma -

Converse High School
Converse, LA
05.2026

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Computer skills
  • Complex Problem-solving
  • Complaint resolution
  • Training and mentoring
  • Verbal and Written Communication
  • Public Relations

Timeline

Team Member

Loves Travel Stop
01.2026 - Current

Supervisor of Operations

Averitt’s Landscaping, LLC
04.2023 - 01.2026

No Degree - Nursing

Northwestern State University of Louisiana

No Degree - General Studies

Northwestern State University of Louisiana

High School Diploma -

Converse High School
Trinity Brumfield