Outgoing high school student pursuing part-time employment. I am a very fast learner and can pick up things quickly. I can be moved around and multitask. I can handle stressful situations and still maintain professionalism.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Chick-fil-A
Bartow, FL
02.2023 - Current
Greeted and talked with customers to promote positive experiences for customers.
Explained menu items, took orders and delivered meals to customers.
Memorized everyday menu items and seasonal menu items, offered recommendations, and had interest in conversation and small talk.
Worked with managers to report and resolve customer issues or concerns.
Delivered guest orders to correct tables or take-out counter.
Welcomed each customer warmly, opened door and engaged guests to learn how to best serve needs and positive experiences.
Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins.