Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinity Flores

Colton,CA

Summary

Very understanding and friendly person to approach. I'm a 19 year old female. I have been playing soccer since I was 3 so i definitely know how to be a team player. I'm a quick learner. Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Team Member

Shakey's Pizza Parlor
Redlands, California
04.2024 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.
  • Recognized potential theft situations and alerted supervisor immediately.
  • Participated in training sessions for new employees when needed.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.
  • Built and maintained working relationships with peers and upper management.
  • worked as a server, cashier and cook

Shift Leader

Blaze Pizza
Colton, California
05.2022 - 03.2024
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.

- Cook, prep, cashier, expo

  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.

Education

High School Diploma -

Grand Terrace High School At The Ray Abril Jr. Edal Complex
Grand Terrace, CA
05-2023

Some College (No Degree) - Criminal Justice

San Bernardino Valley College
San Bernardino, CA

Skills

  • Customer Service
  • Workplace Safety
  • Complaint resolution
  • Sales and Marketing
  • Following Instructions
  • Training and mentoring
  • Clear Communication
  • Positive Attitude
  • Social media expertise
  • Safety understanding
  • Goal Setting and Achievement
  • Product Knowledge
  • Teamwork and Collaboration
  • Sales expertise
  • Money Handling

Timeline

Team Member

Shakey's Pizza Parlor
04.2024 - Current

Shift Leader

Blaze Pizza
05.2022 - 03.2024

High School Diploma -

Grand Terrace High School At The Ray Abril Jr. Edal Complex

Some College (No Degree) - Criminal Justice

San Bernardino Valley College
Trinity Flores