Trinity Galvan
Student
Gilroy,Ca
Summary
Utilizes strong leadership skills to guide and motivate teams, ensuring seamless service delivery. Demonstrated ability to manage teams, solve problems, and ensure high-quality customer service. Track record of effectively managing multiple tasks while maintaining high standards in fast-paced environment. Seeking to transition to new field leveraging these transferable skills for impactful results.
Overview
6
6
years of professional experience
1
1
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Head Server
Creasian Restaurant
12.2019 - Current
- Exhibits customer service skills by serving 75-200 customers daily
- Obtains a loyal and consistent clientele
- Handles credit card, cash, and gift certificate payments and accurately dispensed correct change for cash transactions
- Educates customers on new promotions and specials
- Provides administrative support while assisting customer requests and accommodating dietary restrictions
Event Assistant
FoodieLand
03.2023 - 04.2023
- Set up 3+ vendor tents and kept all areas presentable
- Assisted vendors in sales and inventory
- Supported the event team in the office with coordination and production
- Managed event schedule
- Greeted customers and provided them with event information and directional guidance
- Enhanced client satisfaction and increased sales daily
Server, Event Host
Fire for Hire food catering
10.2018 - 02.2023
- Responsible for arranging dining or event area accordingly
- Successful multitasking while remaining professional and courteous in a fast-paced environment
- Exhibit exceptional client skills while serving 50-500 guests
- Dedicated to ensure customer satisfaction by remaining accessible and friendly
- Responsible for plating, arranging, and presenting food and drinks to guests
- Safely serve hot and cold food with professional presentation
Content Creator
04.2022 - 07.2022
- Food photography and editing
- Videography and editing
- Build strong brand identity
- Attracted 250-500 followers
- Managed social media apps like Instagram
Education
Diploma -
Mt. Madonna High School
BS - Communication Design, Visual Design
California State University Monterey Bay
AA - Digital Media
Gavilan College
Gilroy, CA 06.2022 - 05.2024
Skills
Active Listening Ability
Strong Interpersonal Communication Ability
Digital Literacy
Innovative Design Solutions
Content Creation
Adaptability Skills
Proficient Multitasker
Proficient in Adobe Applications
Reliable Task Execution
Enthusiastic Commitment
Structured Problem Resolution
Increasing sales
Employee Development
Team management
Guest relations
Certification
Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Timeline
Communication Studies: CA
12-2024
Mental Health First Aid (MHFA) Certificate
08-2024
Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
04-2023
Event Assistant
FoodieLand
03.2023 - 04.2023
AA - Digital Media
Gavilan College
06.2022 - 05.2024
Content Creator
04.2022 - 07.2022
Head Server
Creasian Restaurant
12.2019 - Current
Server, Event Host
Fire for Hire food catering
10.2018 - 02.2023
Diploma -
Mt. Madonna High School
BS - Communication Design, Visual Design
California State University Monterey Bay