Summary
Overview
Work History
Education
Skills
Certification
Timeline
SoftwareEngineer

Trinity Galvan

Student
Gilroy,Ca

Summary

Utilizes strong leadership skills to guide and motivate teams, ensuring seamless service delivery. Demonstrated ability to manage teams, solve problems, and ensure high-quality customer service. Track record of effectively managing multiple tasks while maintaining high standards in fast-paced environment. Seeking to transition to new field leveraging these transferable skills for impactful results.

Overview

6
6
years of professional experience
1
1
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Head Server

Creasian Restaurant
12.2019 - Current
  • Exhibits customer service skills by serving 75-200 customers daily
  • Obtains a loyal and consistent clientele
  • Handles credit card, cash, and gift certificate payments and accurately dispensed correct change for cash transactions
  • Educates customers on new promotions and specials
  • Provides administrative support while assisting customer requests and accommodating dietary restrictions

Event Assistant

FoodieLand
03.2023 - 04.2023
  • Set up 3+ vendor tents and kept all areas presentable
  • Assisted vendors in sales and inventory
  • Supported the event team in the office with coordination and production
  • Managed event schedule
  • Greeted customers and provided them with event information and directional guidance
  • Enhanced client satisfaction and increased sales daily

Server, Event Host

Fire for Hire food catering
10.2018 - 02.2023
  • Responsible for arranging dining or event area accordingly
  • Successful multitasking while remaining professional and courteous in a fast-paced environment
  • Exhibit exceptional client skills while serving 50-500 guests
  • Dedicated to ensure customer satisfaction by remaining accessible and friendly
  • Responsible for plating, arranging, and presenting food and drinks to guests
  • Safely serve hot and cold food with professional presentation

Content Creator

04.2022 - 07.2022
  • Food photography and editing
  • Videography and editing
  • Build strong brand identity
  • Attracted 250-500 followers
  • Managed social media apps like Instagram

Education

Diploma -

Mt. Madonna High School

BS - Communication Design, Visual Design

California State University Monterey Bay

AA - Digital Media

Gavilan College
Gilroy, CA
06.2022 - 05.2024

Skills

Active Listening Ability

Certification

Food Handler Certificate (FHC) - American National Standards Institute (ANSI).

Timeline

Communication Studies: CA

12-2024

Mental Health First Aid (MHFA) Certificate

08-2024

Food Handler Certificate (FHC) - American National Standards Institute (ANSI).

04-2023

Event Assistant

FoodieLand
03.2023 - 04.2023

AA - Digital Media

Gavilan College
06.2022 - 05.2024

Content Creator

04.2022 - 07.2022

Head Server

Creasian Restaurant
12.2019 - Current

Server, Event Host

Fire for Hire food catering
10.2018 - 02.2023

Diploma -

Mt. Madonna High School

BS - Communication Design, Visual Design

California State University Monterey Bay
Trinity GalvanStudent