Trinity Glenn
Ruskin,FL
Summary
Seasoned Child and Family Protection Specialist with 4 years and 10 months of experience. Hold's a Master's Certificate in Systemic Couple and Family Therapy. Skilled in community outreach programs, crisis intervention, individual service plans, and independently managing large case loads.
Overview
8
8
years of professional experience
Work History
Child and Family Protection Specialist
Mississippi Department Of Child Protection Services
2017.11 - 2022.10
- Attended and participated in court hearings.
- Conducted home and school visits to assess children's safety and permanency.
- Connected individuals to applicable community resources.
- Updated and submitted documentation for case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Completed home welfare checks to align with state and program guidelines.
Wraparound Facilitator
Mississippi Children's Home Services: MYPAC
2016.10 - 2017.06
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Increased youth participation in pro-social activities collaborating with therapist assistants and community resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
Apartment Leasing Agent
Boardwalk Apartment Homes
2014.08 - 2015.05
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
Education
Master of Science - Human Resources Management
Capella University
Minneapolis, MN12.2025
Master of Science - Marriage And Family Therapy
Capella University
Minneapolis, MN05.2024
Bachelor of Arts - Psychology
University of Southern Mississippi
Hattiesburg, MS05.2015
Skills
- Proficient in Word Document, Microsoft Office, PowerPoint, Excel, Notion, Google Docs
- Managing large caseloads
- Sending Mass Emails
- Time Management
- Development & distribution of meeting agendas
- Child Abuse and Neglect Identification
- Individual Service Plans
- Crisis Intervention Techniques
- Treatment Plan Development
- Community Partnerships
- Family Reunification
- Resource Referrals
Timeline
Child and Family Protection Specialist
Mississippi Department Of Child Protection Services
2017.11 - 2022.10
Wraparound Facilitator
Mississippi Children's Home Services: MYPAC
2016.10 - 2017.06
Apartment Leasing Agent
Boardwalk Apartment Homes
2014.08 - 2015.05
Master of Science - Human Resources Management
Capella University
Master of Science - Marriage And Family Therapy
Capella University
Bachelor of Arts - Psychology
University of Southern Mississippi
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