Trinity Goist

• Conducted quality inspections on production lines to ensure compliance with specifications
• Implemented process improvements that enhanced operational efficiency and reduced defects
• Collaborated with cross-functional teams to troubleshoot quality issues and develop corrective actions
• Trained new technicians on quality control standards and inspection procedures
• Called back noncompliant parts and investigated to ensure no other parts were effected.

• Supervised daily operations to ensure efficiency and compliance with company standards.
• Trained and mentored team members to enhance performance and service quality.
• Implemented process improvements that reduced wait times and increased customer satisfaction.
• Managed inventory levels, ensuring accurate stock counts and timely replenishment.
• Coordinated staff schedules to optimize coverage during peak hours and maintain service flow.
• Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
• Cleaned store when and where it was needed.
• Answered phone calls for store.
• Returns and customer service.

Within these years I grew within the company from Bookkeeping/ Customer Service to POC

• Customer service, book keeping, and scheduling
• Answering store phone, safe/ till audits, entering store sales into computer, ordering product for store, inventory, price changes.
• Store cash deposits to loomis, cash intake for store.
• Maintained and processed invoices, deposits, and money logs.
• Reconciled and corrected issues with financial records.
• Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
• Starbucks kiosk
• Sweeping, cleaning bathrooms, accidental spills, and organizing of shelves.
• Cashier
• Floral Department
• Managed accounts payable and receivable processes to ensure timely payments and cash flow stability.