Trinity Haney

• Managed patient check-in and check-out processes to maintain efficient clinic operations.
• Scheduled appointments using electronic health record systems for optimal provider availability.
• Processed patient payments and verified insurance information to streamline billing procedures.
• Maintained accurate patient records and ensured compliance with HIPAA regulations.

Provides administrative and customer support at an H&R Block office. Key responsibilities like, greeting customers and assisting appointments, handling payments and maintaining client records, assisting tax professionals and ensuring a smooth tax preparation experience, and performing basic office tasks such as data entry and maintaining office supplies.

• Responsible for assisting members with credit union needs
• Make deposits, withdraws, loan payments, and also providing members with account information
• Follow all cash handling procedures and policies along with cross selling credit union services
• Provide exceptional customer service and support
• Balance teller drawer along with vault, coin machine, checks, etc.
• Open and close Certificate of Deposit
• Process debit cards
• Provide professional phone service to members with needs

• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

• Assisted customers in selecting items that met their individual needs and preferences.