Trinity Harper

Client Relationship Management

• Building and maintaining strong relationships with clients and partners
• Understanding client needs and providing excellent service

Lead Generation & Prospecting

• Identifying business opportunities through cold calling, networking, and market research
• Managing CRM databases for accurate tracking of leads and interactions

Strategic Communication & Collaboration

• Facilitating alignment between internal teams and external stakeholders
• Participating in events and conferences to build networks and enhance visibility

Sales Support & Revenue Strategy

• Supporting sales initiatives and helping to develop strategies to meet revenue targets
• Analyzing customer feedback and sales data to improve offerings

Business Intelligence and Reporting

• Tracking business development performance and reporting ROI to management
• Recommending adjustments to strategies based on analysis and insights

Marketing & Campaign Collaboration

• Working with marketing to develop targeted campaigns and drive growth

Accurately measured and documented patients' vital signs.

• Including blood pressure, pulse, and temperature, ensuring thorough and up-to-date medical records

Assisted in pre-anesthetic procedures

• Administering desensitizing agents as directed by the dentist & contributing to patient comfort and procedure efficiency

Applied dental sealants and protective coatings

• Built a loyal patient following and retained returning patients by providing empathetic and caring service

Fostered strong patient relationships

• delivering compassionate, empathetic care, resulting in increased patient loyalty and consistent return visits

Sterilization

• Ensured proper sterilization of dental instruments using automated washer systems, upholding strict infection control standards with OSHA & WISHA

Patient Charting & Assessment

• Compiled comprehensive patient histories and health records to assist dentists in clinical evaluations and treatment decisions

Dental Impressions

• Created high-quality preliminary impressions to ensure proper fit and function of custom dental restorations

Chair Side Assisting

• Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns

Customer Satisfaction

• enhancing clinical efficiency while ensuring patient comfort and reassurance during examinations and procedures

X-Rays

• bitewing, periapical, panoramic, and occlusal) and prepared images for prompt review and diagnosis by the dentist

Stock & Inventory

• Helped maintain inventory levels of all dental supplies used in day-to-day operations

Patient Financial Plans

• Briefed patients on dental procedures and payment plans to help make informed decisions.

Customer Service

• Delivered friendly, guest-focused service to create positive customer experiences. Greeted customers and cultivated positive experiences in line with company standards

Food Preparation

• Prepared ingredients and maintained kitchen organization to support daily operations

Inventory Management

• Conducted inventory checks and restocked supplies to ensure consistent workflow

Team Leadership

• Monitored team performance and contributed to process improvements for increased efficiency