Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Kilgore

Glasgow,Kentucky

Summary

Dynamic and dedicated professional with exceptional customer service experience at The Lighthouse Restaurant. Proven ability in cash handling and guest engagement, consistently enhancing customer satisfaction. Recognized for maintaining cleanliness and hygiene while effectively managing multiple tasks in fast-paced environments. Committed to delivering memorable experiences through patience and enthusiasm.

Offering friendly demeanor and strong communication skills, eager to learn and grow in dynamic environment. Brings ability to quickly grasp new concepts and adapt to various technologies and customer service techniques. Ready to use and develop problem-solving and multitasking skills in [Desired Position] role.

Developed strong interpersonal and technical skills in fast-paced, customer-focused environment. Skilled in troubleshooting, customer service, and ensuring operational efficiency. Seeking to transition into new field where these abilities can drive positive outcomes and growth.

Overview

3
3
years of professional experience

Work History

Arcade Attendant

Ralphies Fun Center
02.2025 - Current
  • Operated arcade machines, ensuring optimal performance and customer satisfaction.
  • Assisted customers with game selection and troubleshooting equipment issues.
  • Maintained cleanliness of gaming areas, promoting a welcoming environment for patrons.
  • Monitored inventory levels of tokens and prizes, facilitating timely restocking.
  • Collaborated with management on promotional events to increase foot traffic and engagement.
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
  • Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
  • Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
  • Collaborated with team members to create a positive working environment that translated into an enjoyable experience for guests.
  • Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
  • Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.
  • Ensured smooth daily operations by opening and closing the arcade according to established procedures, maintaining consistent hours of operation for guests.

Server

The Lighthouse Restaurant
05.2022 - 02.2025
  • Provided exceptional customer service to enhance guest experiences.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Learned menu items and daily specials to effectively assist customers.
  • Supported team during peak hours to ensure efficient service flow.
  • Collaborated with kitchen staff to facilitate timely food delivery.
  • Adapted quickly to changing priorities and guest needs in fast-paced environment.
  • Handled cash transactions accurately while ensuring compliance with policies.
  • Engaged with guests to gather feedback for service improvement opportunities.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Bachelor of Science - Early Childhood Special Education

Murray State University
Murray, KY
05-2028

High School Diploma -

Barren County High School
Glasgow, KY
05-2025

Skills

  • Cleanliness and hygiene
  • Patience and empathy
  • Cash handling proficiency
  • Energy and enthusiasm
  • Up-selling
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Safe food handling
  • Food running

Timeline

Arcade Attendant

Ralphies Fun Center
02.2025 - Current

Server

The Lighthouse Restaurant
05.2022 - 02.2025

Bachelor of Science - Early Childhood Special Education

Murray State University

High School Diploma -

Barren County High School
Trinity Kilgore