Trinity Kirschenmann

-Created shift deployment schedules and task routines for baristas of differing skill levels

-Deescalated customer conflicts and problem solved to address complaints or confrontations

-Managed store operations and barista workflow while manager was absent

-Crafted high-quality beverages with precision and attention to detail

-Created memorable and meaningful connections with customers

-Maintained a clean and orderly workspace in line with sanitary standards

-Greeted and seated guests promptly, ensuring positive first impressions

-Answered a variety of phone calls relating to food orders, reservation times, complaints, and other questions

-Assisted waitstaff in the serving of customers and additional clearing of tables