Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trinity Lattin

Memphis,TN

Summary

Dynamic leader with proven success in enhancing team performance and customer satisfaction at Jack in the Box. Excelled in cash handling and problem-solving, achieving notable improvements in service standards. Skilled in fostering a positive work environment, with strong communication abilities. Committed to continuous development and goal achievement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Walgreens
02.2024 - Current
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Team Leader

Jack in the Box
11.2021 - 02.2024
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Assisted in recruitment to build team of top performers.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.

Education

Associate Of Science - Business Administration

Lee College
Baytown, TX
05.2022

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Strong verbal and written communication
  • Goal setting and tracking

Certification

  • Microsoft Certified, Azure Administrator Associate - Microsoft.

Timeline

Shift Leader

Walgreens
02.2024 - Current

Team Leader

Jack in the Box
11.2021 - 02.2024

Associate Of Science - Business Administration

Lee College

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Trinity Lattin