Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Lonoaea

Honolulu,HI

Summary

Dynamic professional with strong problem-solving abilities and a commitment to continuous learning, complemented by excellent communication skills. Poised to contribute to team success and drive positive results through collaboration and innovative solutions. Prepared to tackle new challenges with dedication and enthusiasm while advancing organizational objectives in fast-paced environments. Committed to delivering exceptional value to any team.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Martin & MacArthur
03.2025 - 06.2025
  • Demonstrating product knowledge
  • Fostering lasting customer relationships
  • Develop a deep understanding of the company's offerings. Including koa wood furniture and accessories, to effectively communicate their value to customers
  • Maintain a clean, organized, and visually appealing store environment, ensuring that products are well-displayed and inventory is properly stocked
  • Work closely with colleagues and management to achieve store objectives
  • Contribute to a positive team atmosphere
  • Handle transactions accurately using point-of-sale systems, manage cash register operations, and assist with inventory management as needed

Sales Associate

Victoria Secret
12.2024 - 04.2025
  • Acknowledging Customers
  • Greeting Customers
  • Driving top line store sales results and growing the business through action and productivity
  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Assisting in housekeeping of sales floor and communicating maintenance issues
  • Keeping an awareness of, and building personal capability in, loss prevention
  • Reinforcing store strategy to reduce shrink

Bakery Team

WholeFoods
02.2024 - 11.2024
  • Acknowledging Customers
  • Greeting Customers
  • Taking customers orders in detail
  • Recommending drinks or desserts
  • Providing customers with drinks on the menu or personal drinks
  • Answering all questions on the menu
  • Maintaining quality of coffee bar by cleaning, deep cleanings, and consistent restocking
  • Check the maintenance of the equipment and report it
  • Create bottled drinks and restocking of bottled drinks
  • Comply with health and safety regulations

Barista

Starbucks
02.2020 - 11.2020
  • Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
  • Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
  • Packaging food and beverages for sale.
  • Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
  • Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
  • Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.

Sales Representative

Cricket Wireless
08.2019 - 03.2020
  • Troubleshoot client accounts and phone issues
  • Maintain in-stock supplies
  • Answered customer questions about all products, pricing and plans
  • Remain knowledgeable on products offered and discussed available options
  • Assess customers needs and provide assistance and information on product features
  • Ensure high levels of customer satisfaction through excellent sales service
  • Set up accounts
  • Transferred numbers, services, and updated accounts

Electronic Associate

Walmart
10.2017 - 07.2019
  • Troubleshoot client accounts and phone issues
  • Maintain in-stock supplies
  • Answered customer questions about all products, pricing and plans
  • Remain knowledgeable on products offered and discussed available options
  • Assess customers needs and provide assistance and information on product features
  • Ensure high levels of customer satisfaction through excellent sales service
  • Set up accounts
  • Transferred numbers, services, and updated accounts
  • Completed setup, breakdown, and product preparation for promotional display and in-store demonstration
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
  • Balanced and organized cash by handling cash, counting change and storing coupons

Education

Community Health Worker Certificate -

Kapiolani Community College
4303 Diamond Head Rd, Honolulu, HI 96816
01.2022

High School Diploma -

Kalani High School
4680 Kalanianaʻole Hwy, Honolulu, HI 96821
05.2016

Skills

Technology Experience

  • Skilled in formatting and editing in Microsoft Word
  • Excel proficiency
  • Experienced in creating PowerPoint presentations
  • SharePoint administration
  • Proficient in hardware systems
  • Windows OS proficiency

Professional Competencies

  • Service excellence
  • Telephone Etiquette
  • Task prioritization
  • Effective organization
  • Analytical problem-solving
  • Effective communication
  • Financial transaction handling
  • Team-oriented collaboration
  • Proactive learner
  • Comprehensive understanding of products
  • Detail-oriented
  • Supportive interpersonal skills
  • Task Management

Timeline

Retail Sales Associate

Martin & MacArthur
03.2025 - 06.2025

Sales Associate

Victoria Secret
12.2024 - 04.2025

Bakery Team

WholeFoods
02.2024 - 11.2024

Barista

Starbucks
02.2020 - 11.2020

Sales Representative

Cricket Wireless
08.2019 - 03.2020

Electronic Associate

Walmart
10.2017 - 07.2019

Community Health Worker Certificate -

Kapiolani Community College

High School Diploma -

Kalani High School

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