Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged with customers to effectively build rapport and lasting relationships.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Quiet Storm Surf Shop
12.2021 - Current
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Server/Bartender
Cvil Libation
04.2018 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Speech Pathology/Audiology Candidate
Old Dominion University
Norfolk, VA
05.2024
Skills
Organization and Time Management
Flexible and Adaptable
Interpersonal Communication
Teamwork and Collaboration
Analytical and Critical Thinking
Professional Attitude
Patience and Empathy
Routine Management
Extracurricular
Operation Smile Club Member (2022-2024)
National Student Speech Language Hearing Association Club Member (2022-2024)
Pi Beta Phi
Director of Academics (2023-2024)
Director of Leadership (2022-2023)
ODU Cheerleading (2022-2023)
Timeline
Sales Associate
Soma
10.2023 - Current
Sales Associate
Quiet Storm Surf Shop
12.2021 - Current
Server/Bartender
Cvil Libation
04.2018 - Current
Bachelor of Science - Speech Pathology/Audiology Candidate