Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments.
Overview
5
5
years of professional experience
Work History
Telesales Representative
Victra Verizon Wireless
01.2021 - 01.2023
Answered inbound telephone calls from interested customers to persuasively discuss offerings.
Overcame objections using friendly, persuasive strategies.
Opened new accounts and documented personal, demographic and payment information in system.
Recorded contact information of customers and potential customers in internal database.
Crew Member
Sheetz
06.2017 - 01.2020
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Assistant Director at East Carolina University- Center for Communication ExcellenceAssistant Director at East Carolina University- Center for Communication Excellence