Trinity Moritz
Phenix City,AL
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
5
5
years of professional experience
Work History
Cashier
McDonald's
- Current
- Greet customers upon arrival
- Cash out customers
- Itemized and totaled customers’ purchases via the cash register
- Provide friendly conversations with customers
- Delivers customers’ order
- Opened establishment
Administrative Assistant
Six Seeds Financial, LLC
09.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Shift Leader
Dunkin Donuts
02.2023 - 11.2024
Team Member
Churches Fried Chicken
09.2020 - 01.2021
- Greet all customers pleasantly and warmly.
- Completed the customer’s order within company mandated service time.
- Collects money and delivers order to customer.
- Attended to and resolved any customer service problem or complaint.
- Made and completed orders.
- Opened and closed the establishment.
- Assisted with cleanup of the establishment hourly on assigned times and days during the shift worked.
Cashier
DIXIE WINGS
08.2020 - 09.2020
- Itemized and totaled customers’ purchases via the cash register.
- Maintained a clean and clutter free workspace.
- Provided great customer service, answered questions, and resolved issues.
- Daily opening and closing of the cash register.
- Ensured the cash register matched the receipts at the end of my shift.
Hostess/Server
Backyard Bar and Grill
06.2020 - 08.2020
- Greeted the customer upon arrival and leaving the restaurant
- Received orders from the customers and communicated them with the kitchen.
- Provide warm and friendly service to the customers.
- Cashed out the customer and asked questions to ensure they enjoyed their meal.
Education
High School Diploma - English, Math, Science
Smiths Station High School
Smiths Station, AL05.2023
Associate of Science - Business Management
Columbus Technical College
Columbus, GA05-2026
Skills
- Host/Hostess
- Cash Handling
- Food Service
- Cashiering
- Hospitality
- Restaurant experience
- Cash register
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Patience and empathy
- Team leadership
- Problem-solving
- Punctual and reliable
- Cash handling
- Positive attitude
Languages
Spanish
Timeline
Administrative Assistant
Six Seeds Financial, LLC
09.2024 - Current
Shift Leader
Dunkin Donuts
02.2023 - 11.2024
Team Member
Churches Fried Chicken
09.2020 - 01.2021
Cashier
DIXIE WINGS
08.2020 - 09.2020
Hostess/Server
Backyard Bar and Grill
06.2020 - 08.2020
Cashier
McDonald's
- Current
High School Diploma - English, Math, Science
Smiths Station High School
Associate of Science - Business Management
Columbus Technical College
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