Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Cleaned rooms effectively under time requirements.
Often aided laundry attendents in laundry room as well.
Satisfaction Research Associate
Home Care Pulse
06.2021 - 02.2022
Conducted over phone interviews with multiple clients about care and caretakers about workplace averaging 40 calls a day
Achieved highest monthly stats shortly before leaving indicating being a top performer
Developed multitasking abilities due to 100% of calls requiring reading and writing simultaneously
Increased interpretation and comprehension skills due to about a third of clients being difficult to hear or understand.
Packaging and Shipping
Tiny 3D Temples
12.2023 - 01.2024
-Carefully wrapped and packed items
-Assembled electronics in 3D models.
-Shipped items out in a timely fashion
Cash Registrar
U Pick Pumpkin Barn (local pumpkin path)
09.2022 - 11.2022
Taught good money management skills through 2 month seasonal job
Improved communication skills due to communicating daily with customers while handling numbers.
Cake Decorating
Missy's Cake Studio (Mother's Company)
01.2017 - 05.2020
Helped my mother decorate difficult orders.
Took on smaller orders.
Helped deliver orders safely.
Education
In process of finishing an associate degree - Psychology
Brigham Young University - Idaho
Rexburg, Idaho
02.2024
High School Diploma -
Thunder Ridge Highschool
Idaho Falls, Idaho
06.2023
Skills
Personal Skills;
Patience
Quick Learner
Communication
Good working in a team or individually
Positive worker
Leadership skills
Hard working
Adaptable
Problem-Solving
Multitasking
Stress Management
Technical Skills:
Product Packing
Thorough Cleaning
Independent Task Managing
Teamwork
Research and Analysis
Data Collection
Customer Satisfaction
Attention to Detail
Package Handling
Conflict resolution
Affiliations
State Qualification 2/2 Years Global Marketing Team with BPA and National Qualification 1/2 years
Magna Cum Laude Award upon High School Graduation
Almost 40 College Credits obtained in High School
4.2 unweighted GPA
leadership experience
FHE Coordinator, 09/01/2023, Present, Church of Jesus Christ of Latter Day Saints, Rexburg, Idaho, Improved communication skills been strengthened through role due to coordinating with two other leader, Understanding everyone's needs is something else learned when working around 15 individual schedules
Youth Camp Counselor, 06/01/2022, 08/01/2022, Church of Jesus Christ of Latter Day Saints, Rigby, Idaho, Planned and designed a summer camp for roughly 500 youth, Lead activities and discussions for large groups ranging from 30-500 individuals, Displayed quick decision making daily and hourly to follow set schedule, Gained preparation skills by planning days and even a 3 months in advance
Timeline
Packaging and Shipping
Tiny 3D Temples
12.2023 - 01.2024
Cash Registrar
U Pick Pumpkin Barn (local pumpkin path)
09.2022 - 11.2022
Housekeeper
Fairfield Inn and Suites by Marriot
06.2022 - 09.2023
Satisfaction Research Associate
Home Care Pulse
06.2021 - 02.2022
Cake Decorating
Missy's Cake Studio (Mother's Company)
01.2017 - 05.2020
In process of finishing an associate degree - Psychology