Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Ott

Rochester,NY

Summary

Proven Barista at Neutral Ground Coffee Shop, Organized and dependable candidate successful at managing multiple priorities, Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Neutral Ground Coffee Shop

Barista
07.2024 - Current
  • Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
  • Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
  • Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.

Welcome Home Living

Installation Worker
05.2021 - 09.2021
  • Communicated efficiently with family members regarding resident updates, concerns, or changes in care plans.
  • Assisted in maintaining a clean, safe, and comfortable home environment for optimal resident satisfaction.

Education

Graduate Certificate - Accounting

Spencerport High School
Spencerport, NY
06.2024

Skills

  • Food Preparation
  • Order Taking
  • Product Upselling
  • Cleanliness
  • Customer Service
  • Cash Handling
  • Active listener
  • Opening and closing duties
  • Team building
  • Adaptability and Flexibility
  • Organizational Skills

Timeline

Neutral Ground Coffee Shop

Barista
07.2024 - Current

Welcome Home Living

Installation Worker
05.2021 - 09.2021

Graduate Certificate - Accounting

Spencerport High School
Trinity Ott