Trinity Owens
Monroe,Washington
Summary
Proven Assistant Manager at Big 5 Sporting Goods with a track record of enhancing customer satisfaction and streamlining financial operations. Excelled in money handling and fostering team motivation, contributing to significant business growth. Demonstrates exceptional customer relations and product knowledge, ensuring a welcoming store environment.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Big 5 Sporting Goods
12.2023 - Current
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Team Member
KFC
09.2022 - 12.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
Sultan High School
Sultan, WA06.2021
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager
Big 5 Sporting Goods
12.2023 - Current
Team Member
KFC
09.2022 - 12.2023
High School Diploma -
Sultan High School
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