Trinity Patel
North Little Rock,AR
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Tru Green Lawn Care
03.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Delivery Driver
Papa John's Pizza
06.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
Shift Manager
Papa John's Pizza
11.2019 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies while accurately completing cash and credit card transactions using POS systems.
- Increased sales with introduction of promotional strategies that attracted more customers.
- Assisted in inventory control for accurate stock levels and reduced waste daily.
- Successfully completed training and certification in food safety and hygiene (ServSafe certification).
Education
Associate of Arts - Liberal Arts And Sciences
University of Pulaski Technical College
3000 W Scenic Dr, North Little Rock05-2025
High School Diploma -
Sylvan Hills High School
484 Bear Paw Rd. Sherwood05-2022
No Degree - Internship
Michelle Phillips & Co.
8700 AR-107, Sherwood03-2022
Skills
- Positive attitude
- Valid Driver's license
- Delegating work
- Teamwork and collaboration
- Attention to detail
- Time management skills
- Safe driving record
- Cash handling
Certification
- CPR/AED Certification
- Arkansas Driver's License
- ServSafe Food Handler's Certification
Timeline
Delivery Driver
Papa John's Pizza
06.2023 - Current
Sales Representative
Tru Green Lawn Care
03.2023
Shift Manager
Papa John's Pizza
11.2019 - Current
- CPR/AED Certification
- Arkansas Driver's License
- ServSafe Food Handler's Certification
Associate of Arts - Liberal Arts And Sciences
University of Pulaski Technical College
High School Diploma -
Sylvan Hills High School
No Degree - Internship
Michelle Phillips & Co.
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