Trinity Reyes
Carol Stream,IL
Summary
Strong leader and problem-solver. Experience in the restaurant industry since 16 years old. Enjoy making connections with regular customers. Able to multitask and thrive in fast paced environments
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Lady Sweet
02.2023 - Current
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed Inventory for the owner
- Deal with any issues with customers and come up with solutions with any complications
Barista
Target
03.2022 - 02.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Server
California Pizza Kitchen
05.2021 - 11.2021
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Processed orders and sent to kitchen employees for preparation.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Checked guests' identification before serving alcoholic beverages.
Education
High School Diploma -
Bartlett High School
Bartlett, IL05.2021
Skills
- Decision-Making
- Customer Service
- Hiring and Training
- Food Preparation
- Opening and closing duties
- Cleaning and sanitizing
- Menu Memorization
- Cash Register Operations
- Supply Restocking
- Warm and Friendly
- Daily specials memorization
- Food safety practices
Certification
ServSafe- 5/8/2023-5/8/2028
Timeline
Manager
Lady Sweet
02.2023 - Current
Barista
Target
03.2022 - 02.2023
Server
California Pizza Kitchen
05.2021 - 11.2021
High School Diploma -
Bartlett High School
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