Nada Abraham
10752 Thornview Drive
Summary
Dynamic manager with a proven track record at Gyro Subs, excelling in customer service and team leadership. Enhanced guest satisfaction through strategic decision-making and effective communication. Leveraged food safety expertise to ensure compliance and optimize operations, resulting in improved service delivery and a memorable dining experience.
Overview
12
12
years of professional experience
Work History
Manager
Gyro Subs
06.2007 - 03.2019
- Teamed up with staff to optimize communication workflows in the department.
- Supervised front-of-house operations, ensuring efficient guest seating and service flow.
- Collaborated with kitchen and waitstaff to optimize dining experience and minimize wait times.
- Analyzed customer feedback to identify trends and improve service delivery.
- Managed daily food service operations, ensuring compliance with health and safety regulations.
- Developed menu options based on seasonal ingredients, maximizing freshness and appeal to customers.
- Managed daily restaurant operations, ensuring efficient service and high customer satisfaction.
Education
High School Diploma -
Lakota East High School
West Chester, OHSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Customer focused
- Customer relations
- Reservation management
- Brand representation
- Sales promotion
- Relationship building
- Goals and performance
- Motivational skills
- Inventory control and record keeping
- Customer engagement
- Knife skills
- Food safety
- Adaptability in kitchen
- Sanitation protocols
- Food presentation
- Effective decision making
- Strategic visioning
Languages
Arabic
Native or Bilingual
Timeline
Manager
Gyro Subs
06.2007 - 03.2019
High School Diploma -
Lakota East High School