Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Rizo

Las Vegas,NV

Summary

Dynamic professional with a proven track record at Target, excelling in problem-solving and administrative support. Demonstrated ability to enhance customer satisfaction and resolve complaints efficiently, ensuring operational excellence. Skilled in strategic sales and assertiveness, with a talent for mentoring new hires and improving service delivery by fostering a positive environment.

Overview

4
4
years of professional experience

Work History

Customer Service Advocate

Target
10.2020 - Current
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Completed opening and closing functions to meet operational needs.
  • Trainer for new hires.

Babysitter

Self Employed Services
01.2023 - 01.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Assisted children with homework assignments and special projects across different subjects.

Education

Bachelor of Arts - Communications

Johnson & Wales University
Providence, RI
05.2026

Skills

  • Problem-solving abilities
  • Administrative Support
  • Complaint resolution
  • Assertiveness
  • Order Fulfillment
  • Strategic sales knowledge

Timeline

Babysitter

Self Employed Services
01.2023 - 01.2024

Customer Service Advocate

Target
10.2020 - Current

Bachelor of Arts - Communications

Johnson & Wales University

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Trinity Rizo