Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Sanchez

Springdale

Summary

Proven multitasker and communicator, excelled in roles at Bumbleberry Inn, enhancing customer satisfaction through efficient service and problem-solving. Skilled in cleaning, sanitizing, and organizational tasks, achieving significant improvements in workplace cleanliness and guest experience. Demonstrated ability to handle high-pressure situations, ensuring smooth operations and positive guest interactions.

Overview

2
2
years of professional experience

Work History

Cleaner

Tanacious
05.2024 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, clean tanning beds, and dusting.
  • Cleaned and sanitized bathrooms and other similar areas according to established protocols.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Removed trash, debris and other waste materials from premises.

Front Desk Receptionist

Bumbleberry Inn
04.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Confirmed appointments, communicated with guests, and updated guest records.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Resolved customer problems and complaints.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Host

Zion Canyon Brew Pub
06.2023 - 05.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

AFJROTC Graduation -

Pineview High School
St. George, UT
05-2023

High School Diploma -

Hurricane High School
Hurricane, UT
05-2023

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Housekeeping
  • Customer service
  • Time management
  • Problem-solving
  • Attention to detail
  • Organizational skills
  • Excellent communication
  • Multitasking
  • Team leadership

Timeline

Cleaner

Tanacious
05.2024 - Current

Front Desk Receptionist

Bumbleberry Inn
04.2024 - Current

Host

Zion Canyon Brew Pub
06.2023 - 05.2024

AFJROTC Graduation -

Pineview High School

High School Diploma -

Hurricane High School

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Trinity Sanchez