Trinity Shelley
Uhrichsville,OH
Summary
Dynamic Nutrition Assistant at Cleveland Clinic with a proven track record in enhancing patient satisfaction through tailored meal plans and effective teamwork. Skilled in food safety regulations and multitasking, I successfully implemented protocols that improved service quality and operational efficiency, ensuring a reliable and organized environment for both staff and patients.
Overview
9
9
years of professional experience
Work History
Nutrition Assistant
Cleveland Clinic
Dover, OH
11.2023 - Current
- Assisted in meal preparation and assembly to ensure nutritional guidelines were met.
- Supported dietary assessments by gathering relevant patient information and preferences.
- Learned to operate kitchen equipment safely while maintaining cleanliness standards.
- Collaborated with team members to implement food safety protocols and procedures.
- Increased patient satisfaction through attentive service and timely delivery of meals.
- Developed nutrition plans addressing individual patient diabetes and food allergies.
Manager
Dairy Queen Grill & Chill
Uhrichsville, OH
08.2016 - 11.2023
- Oversaw daily operations and ensured compliance with food safety regulations.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Implemented new inventory management system, reducing waste and improving stock accuracy.
- Developed training programs that improved employee performance and customer satisfaction scores.
- Coordinated promotional events, increasing community engagement and brand visibility.
- Streamlined workflow processes to improve productivity and reduce operational costs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Claymont
Uhrichsville, OH04.2019
Skills
- Sanitation rules and regulations
- Mean preparation
- Teamwork
- Problem solving
- Multitasking
- Organize
- Communication skills
- Reliable
- Trustworthy
- attention to detail
Timeline
Nutrition Assistant
Cleveland Clinic
11.2023 - Current
Manager
Dairy Queen Grill & Chill
08.2016 - 11.2023
High School Diploma -
Claymont