Trinity Sundbom
Duluth,MN
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Cast Iron Bar And Grill
08.2020 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Desk Receptionist
T&C Flooring Solutions
01.2020 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced customer satisfaction by efficiently managing the front desk operations and providing exceptional service.
- Kept reception area clean and neat to give visitors positive first impression.
Server Bartender
Pike Lake Golf And Beach Club
04.2021 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Dishwasher/Cook
Cast Iron Bar And Grill
10.2017 - 08.2020
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Upheld high-quality customer service standards by maintaining awareness of diner allergies or dietary restrictions when handling specific dishware or utensils.
Education
Associate of Arts -
Lake Superior Community College
Duluth, MN07.2023
High School Diploma -
Hermantown High School
Hermantown, MN05.2020
Timeline
Server Bartender
Pike Lake Golf And Beach Club
04.2021 - 09.2023
Server/Bartender
Cast Iron Bar And Grill
08.2020 - Current
Desk Receptionist
T&C Flooring Solutions
01.2020 - Current
Dishwasher/Cook
Cast Iron Bar And Grill
10.2017 - 08.2020
Associate of Arts -
Lake Superior Community College
High School Diploma -
Hermantown High School
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