Trinity Totten
Dallas
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Education professional with strong commitment to facilitating student growth and academic success. Proven ability to maintain classroom order while delivering comprehensive lesson plans. Valued for collaborative approach and reliability, adapting seamlessly to ever-changing classroom dynamics.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier I
Walmart
11.2024 - Current
- Greet Customers
- Scan and bag items
- Handle cash/checks
Substitute Teacher, K-12
Dallas Independent School District, DISD
10.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
Substitute Teacher
Kelly Educational Services
09.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Server
Saltgrass Steakhouse, Landry's
10.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Service Champion I
Taco Bell
04.2021 - 07.2023
- Food prep
- Handle cash/cards
- Clean lobby/ wash dishes
Education
Associate of Science - Nursing
Dallas College
Dallas, TXAssociate of Science - Psychology
Norfolk State University
Norfolk, VA08-2021
High School Diploma -
C.E. Ellison High School
Killeen, TX05.2021
Skills
- Word
- Excel
- PowerPoint
- Well-spoken
- Customer service
Service With A Smile
- Customer assistance
- Patience and empathy
- Work ethic and integrity
- Time management skills
- Cash handling
- Written and verbal communication
Programs
- Word
- Excel
- PowerPoint
- Aloha
Certification
- Texas Driver's License
- ServSafe Food Handler's Certification
Timeline
Cashier I
Walmart
11.2024 - Current
Substitute Teacher, K-12
Dallas Independent School District, DISD
10.2024 - Current
Substitute Teacher
Kelly Educational Services
09.2024 - Current
Server
Saltgrass Steakhouse, Landry's
10.2023 - 04.2024
Service Champion I
Taco Bell
04.2021 - 07.2023
Associate of Science - Nursing
Dallas College
Associate of Science - Psychology
Norfolk State University
High School Diploma -
C.E. Ellison High School
Similar Profiles
Jimisha WattsJimisha Watts
Customer Service Desk Associate at WalmartCustomer Service Desk Associate at Walmart
Brittany TatumBrittany Tatum
Operations & Asset Protection Leader at WalmartOperations & Asset Protection Leader at Walmart
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Trenton PeckTrenton Peck
Front End Team Lead at WalmartFront End Team Lead at Walmart
Allison CottinghamAllison Cottingham
Reading & Math Intervention Specialist at Sherwood Elementary School - Gaston County SchoolsReading & Math Intervention Specialist at Sherwood Elementary School - Gaston County Schools