Trinity White
Laurel,MD
Summary
Adept at enhancing workplace efficiency and safety, demonstrated throughout my jobs. Skilled in verbal communication and situational awareness, I excel in creating secure, organized environments. My respectful demeanor and strong work ethic have significantly contributed to improved guest and student experiences, showcasing my ability to meet and exceed employer expectations.
Overview
3
3
years of professional experience
Work History
Lunch Monitor
Pointers Run Elementary School
2023.09 - 2024.11
- Increased student safety during lunch periods by diligently supervising all areas of the cafeteria and intervening in any conflicts or issues promptly.
- Collaborated with school staff to address any concerns or issues regarding student behavior during lunch periods.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Monitored student behavior and implemented corrective actions.
- Coordinated with fellow lunch monitors to provide comprehensive coverage of all areas within the designated eating space, maximizing supervision effectiveness.
Front Desk Receptionist
Ecosse Salon
2022.09 - 2022.12
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected payments, processed transactions and updated relevant records.
Front Desk Receptionist
Paul Mitchell The School
2021.09 - 2022.05
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Front Desk Receptionist
Planet Fitness
2021.06 - 2021.09
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Education
High School Diploma -
Reservoir High School
05.2021
Skills
- Strong Work Ethic
- Respectfulness
- Safe handling procedures
- Situational Awareness
- Cleaning and sanitation
- Verbal Communication
Timeline
Lunch Monitor
Pointers Run Elementary School
2023.09 - 2024.11
Front Desk Receptionist
Ecosse Salon
2022.09 - 2022.12
Front Desk Receptionist
Paul Mitchell The School
2021.09 - 2022.05
Front Desk Receptionist
Planet Fitness
2021.06 - 2021.09
High School Diploma -
Reservoir High School
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