Trinity Zavala
Bourbonnais,IL
Summary
Dynamic Mental Health Technician at Riverside Regional Medical Center with proven crisis intervention skills and a strong ability to build trust with patients. Adept at monitoring behaviors and providing emotional support, I excel in communication and time management, ensuring a safe and supportive environment for all clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Riverside Medical Center
Kankakee, IL
08.2025 - Current
- Monitored patient behavior and emotional well-being to ensure safety and compliance with treatment plans.
- Assisted in implementing therapeutic activities to promote patient engagement and recovery goals.
- Documented patient progress and observed changes in behavior for clinical team review.
- Collaborated with multidisciplinary teams to develop individualized care strategies for diverse patients.
Caregiver
European Services at Home inc.
09.2020 - 07.2023
- I’ve stayed with the company for 3 years only using PTO for days I needed to get off as making sure my clients needs were met.
- Assisted with activities of daily living (ADLs)
- Monitored and reported changes in clients’ behaviors
- Provided light housekeeping to maintain safety guidelines of living
Education
Associate's Degree - Psychology
Tacoma Community College
12-2025
High School Diploma -
Joliet West High School
05-2018
Skills
- Communicative
- Microsoft knowledge
- Patient
- Time management
- Determined
- De-escalation techniques
- Behavioral management
- Collaborative treatment planning
- Charting and clinical documentation
- Vitals monitoring
Certification
American Heart Association (Iss: 08/13/2025) - CPR/AED
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Mental Health Technician
Riverside Medical Center
08.2025 - Current
Caregiver
European Services at Home inc.
09.2020 - 07.2023
Associate's Degree - Psychology
Tacoma Community College
High School Diploma -
Joliet West High School