Trip Willingham
Burbank,CA
Summary
Dynamic IT Operations Manager with a proven track record at Thomas St John, excelling in IT service management. Expertly led cross-departmental collaborations, enhancing system integration and security. Recognized for effective project management, leading teams as SCRUM master and disaster recovery planning, ensuring timely delivery and quality outcomes while fostering strong vendor relationships.
Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 5 years of experience in IT and operations. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Operations Manager
Thomas St John
01.2021 - Current
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Implemented and maintained technology and software budget.
Project Manager
Magnolia AV
06.2018 - 12.2020
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large commercial and residential projects.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Education
Bachelor of Arts - Journalism
University of North Texas
Denton, TX12-2013
Skills
- SCRUM Master certified
- M365 admin
- Network administration
- Documentation management
- IT resource use
- Disaster recovery planning
- IT service management
- IT risk management
Certification
ScrumAlliance - CSM (Certified SCRUM Master)
Timeline
IT Operations Manager
Thomas St John
01.2021 - Current
Project Manager
Magnolia AV
06.2018 - 12.2020
Bachelor of Arts - Journalism
University of North Texas
Similar Profiles
Isaac TaylorIsaac Taylor
Operations Coordinator at Ascension -St. Thomas Hospital (St. Thomas) MidtownOperations Coordinator at Ascension -St. Thomas Hospital (St. Thomas) Midtown
Ginger Fallin- SextonGinger Fallin- Sexton
Real Estate Property Manager at Ascension St. John Hospital/ St John Health SystemReal Estate Property Manager at Ascension St. John Hospital/ St John Health System
Thomas FinnThomas Finn
Principal at Thomas-John Advocacy MarketingPrincipal at Thomas-John Advocacy Marketing