Kit Norasri
SANTA CLARA,CA
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Motivated individual with business acumen and willingness to take on challenging roles. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Energetic and dedicated professional with a fervent passion for health and fitness. Experienced in fostering positive lifestyle changes and driven to make a meaningful impact in individuals' lives through dedication, knowledge, and encouragement.
Overview
9
9
years of professional experience
Work History
Analyst, Sales Strategy & Operations
Salesforce
San Francisco, CA
08.2023 - 01.2024
- Provided strong analytics support through wrangling large datasets using SQL, directly enabling our organization to grow by 20% in both pipeline and ACV
- Maintained a constant pulse on the health of our business for Sales Leadership through regular reporting cadences
- Interpret sales metrics, historical data, and industry benchmarks from Salesforce CRM to accurately forecast inside sales revenue, enabling the organization to make informed business decisions
- Design data visualization with Google Suits such as Google sheets and Google Slides
General Manager
White Elephant Thai Cuisine
Santa Clara, CA
06.2016 - 07.2023
- Lead a team of 8 or more, optimizing business operations and driving profitability to meet financial objectives
- Increased revenue by 10% by successfully implementing portion control and quality standards
- Achieved staff efficiency and reduced costs by 15% by analyzing patronage patterns and staff levels
- Resolved and investigated complaints regarding service and food quality
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures, and guest experiences
- Amplified sales through a data-driven promotion, leveraging market insights for heightened product visibility
Program Coordinator
Palo Alto Family YMCA
Palo Alto, CA
05.2015 - 01.2017
- Managed program operations within the Youth Development program providing strategic leadership
- Monitored program operations for compliance with policies, procedures and applicable standards
- Fostered community connections, driving collaborations with local organizations and businesses
- Introduced and implemented new programming ideas, resulting in program growth and sustained relevance
Education
Project Coordinator Certification - Project Management
Mission College
Santa Clara, CA01-2024
Certificate of Completion - Data Analytics
Year Up Inc.
San Jose, CA01-2024
Professional Scrum Master I - Scrum
The Home of Scrum
Scrum.org07-2023
Skills
- Salesforcecom (Org62)
- KPI Analysis and Tracking
- SQL and Databases
- Business Operations Analysis
- Forecasting Ability
- Scrum Master Certified
- Google Suites
- Microsoft 365
- Slack
Timeline
Analyst, Sales Strategy & Operations
Salesforce
08.2023 - 01.2024
General Manager
White Elephant Thai Cuisine
06.2016 - 07.2023
Program Coordinator
Palo Alto Family YMCA
05.2015 - 01.2017
Project Coordinator Certification - Project Management
Mission College
Certificate of Completion - Data Analytics
Year Up Inc.
Professional Scrum Master I - Scrum
The Home of Scrum