Tripp Beasley
Harlem,GA
Summary
Highly motivated individual with over 6 years of customer service and sales experience. Eager to help customer's with their needs. Outgoing professional with a goal to elevate company profile by improving over all company experiences. Gifted with working with all types of personalities, developing strong collaborative relationships, and delivering impressive results. Experience being a Server, Cosmetologist, and Production Line worker proficient in quality checks, finishing work, committed to continuous improvement and team success. Proven great at tackling challenges, improving everyday work life and showing problem solving abilities while always adapting to new unforeseen situations.
Overview
3
3
years of professional experience
Work History
Catering Coordinator
Blue Collard Catering
10.2022 - Current
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Encouraged preparation of product according to recipe and in compliance with allergen and sanitation standards.
- Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
- Maintained extensive calendar of events and attended necessary event meetings and conference calls.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Server
California Dreaming Restaurant
12.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Assembly Line Worker
MAU Workforce Solutions- John Deere Commercial
12.2021 - 10.2022
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Used hand trucks and forklifts to load, unload and transport items.
- Boxed, labeled and transported items to support assembly operations.
- Analyzed project specifications and other instructions prior to job start to pinpoint tasks and determine completion dates.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
- Conducted quality assurance inspections on finished components and identified issues.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
Education
Cosmetology
Kenneth Shuler School of Cosmetology And Hair Design
North Augusta, SC07.2024
High School Diploma -
Harlem High School
Harlem, GA05.2019
Skills
- Communication
- Adaptability
- Time Management
- Reliability
- Problem Solving
- Assembly and Production
- Machine Operation
- Upselling techniques
- Accurate money handling
- Hospitality administration
- Marketing initiatives
- Customer relationship management
- Product promotions
- Performance improvement
- Customer Service
- Flexibility
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Quick Learner
Timeline
Server
California Dreaming Restaurant
12.2023 - 05.2024
Catering Coordinator
Blue Collard Catering
10.2022 - Current
Assembly Line Worker
MAU Workforce Solutions- John Deere Commercial
12.2021 - 10.2022
Cosmetology
Kenneth Shuler School of Cosmetology And Hair Design
High School Diploma -
Harlem High School
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