Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Promoted positive work environments through effective communication skills and fostering professional relationships among colleagues.
Facilitated collaboration within teams by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Provided exceptional customer service to over 100 patients face-to-face per day and more than 50 phone calls, addressing concerns promptly and professionally to ensure satisfaction.
Coordinated referral appointments with external specialists, ensuring that relevant medical records were shared punctually for optimal patient care continuity.
Educator
Lamar County Schools
Barnesville, GA
6 2022 - 7 2023
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Maintained 100% pass rate amongst all students for 2022-2023 school year.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Planned and implemented integrated lessons to meet national standards.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Registered student progress and attendance on database to enable tracking history and maintain accurate records.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Front Desk Assistant
University Of Georgia
Athens , GA
08.2021 - 05.2022
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Conducted research to assist with routine tasks and special projects.
Answered customer telephone calls promptly and appropriately handled needs.
Answered multi-line phone system and enthusiastically greeted callers.
Used internal software to process reservations, check-ins and check-outs.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
Bachelor of Arts - Political Science And Sociology
University of Georgia
Athens, GA
08.2018 - 05.2022
Certificate - Urban And Metropolitan Studies
University of Georgia
Athens, GA
08.2021 - 05.2022
Skills
Strong written and oral communication skills
Ability to work collaboratively and independently
Aptitude for problem-solving
Capacity to adapt seamlessly
Timeline
Administrative Assistant
Piedmont Healthcare
08.2023 - Current
Front Desk Assistant
University Of Georgia
08.2021 - 05.2022
Certificate - Urban And Metropolitan Studies
University of Georgia
08.2021 - 05.2022
Bachelor of Arts - Political Science And Sociology