Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Trish-Ann A. Knight

Katy,USA

Summary

Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.

Additionally, I am a results-driven Quality Control Technician at FlexSteel, with expertise in statistical process control and effective communication. Proven track record in ensuring product compliance and enhancing quality assurance processes. Adept at problem-solving and fostering collaboration, consistently achieving high standards in production quality and customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Quality Control Technician

FlexSteel
Baytown, USA
01.2025 - Current
  • Conducted routine quality checks on pipe connections to ensure compliance with standards.
  • Verified final inspections of finished products for quality assurance.
  • Prepared Non-Conformance Reports alongside other required documentation.
  • Ensured production quality and accuracy met established benchmarks.
  • Executed Non-Destructive Testing to assess structural integrity.

Shift Supervisor

PLS
Houston, USA
09.2024 - 12.2024
  • Supported Assistant Store Manager in developing and motivating employees to exceed customer expectations.
  • Ensured compliance with federal, state, and local regulations across store operations.
  • Established strong customer service culture to maximize sales performance.
  • Supervised Customer Service Representative activities during Store Manager absence.
  • Resolved customer complaints to enhance overall satisfaction levels.
  • Assisted Store Manager in controlling labor hours, cash management, audits, and shrinkage.
  • Maintained neat and clean store environment for customers and employees.

Caregiver

Candice Ray of Hope
Humble, USA
08.2023 - 09.2024
  • Provided daily care to patients diagnosed with dementia and Alzheimer’s.
  • Prepared nutritious meals tailored to patient dietary needs.
  • Performed laundry and light housekeeping tasks to maintain a clean environment.

Laboratory Technician

Wisynco Group Ltd
Kingston, Jamaica
01.2021 - 06.2023
  • Managed and supported the collection of water and beverage samples for analysis.
  • Assisted in testing samples for microbial and other organism presence.
  • Conducted daily inspections and calibrations of test equipment per schedule.
  • Prepared daily sample reports for senior plant scientist review.

Laboratory Technician

Berger Paints
Kingston, Jamaica
01.2017 - 01.2021
  • Conducted testing of paint and ingredients to ensure compliance with quality procedures.
  • Performed daily inspections and calibrations of testing equipment based on calibration cycles.
  • Collaborated with scientists to develop new quality control procedures for various paints.

Laboratory Technician

Tru-Juice
Kingston, Jamaica
01.2016 - 01.2017

Laboratory Technical Asst

Central medical Laboratory
Kingston, Jamaica
01.2015 - 01.2016

Education

Associate of Science - Biology With Nursing Specialization

Houston Community College
Houston, TX, USA
12-2025

Some College (No Degree) - Certified Nursing Assistant

Academy of Exceptional Healthcare Training
Houston, TX

Some College (No Degree) - EKG

Memorial Assistant Minitries
Houston, TX

B.Sc - Applied Chemistry

University of the West Indies
Kingston, Jamaica
01.2016

Skills

  • Effective communication
  • Patient care
  • Statistical process control
  • Standards analysis
  • High-performance liquid chromatography
  • Results orientation
  • Critical thinking
  • Positive attitude
  • Organizational skills
  • Collaboration and teamwork
  • Problem solving

Affiliations

  • Phi Theta Kappa
  • Kiwanis Club

Certification

  • OSHA
  • ISO 19001:2015 & 14001:2015
  • First Aid

References

Available upon request

Timeline

Quality Control Technician

FlexSteel
01.2025 - Current

Shift Supervisor

PLS
09.2024 - 12.2024

Caregiver

Candice Ray of Hope
08.2023 - 09.2024

Laboratory Technician

Wisynco Group Ltd
01.2021 - 06.2023

Laboratory Technician

Berger Paints
01.2017 - 01.2021

Laboratory Technician

Tru-Juice
01.2016 - 01.2017

Laboratory Technical Asst

Central medical Laboratory
01.2015 - 01.2016

Associate of Science - Biology With Nursing Specialization

Houston Community College

Some College (No Degree) - Certified Nursing Assistant

Academy of Exceptional Healthcare Training

Some College (No Degree) - EKG

Memorial Assistant Minitries

B.Sc - Applied Chemistry

University of the West Indies

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