Trisha Bills
Jonesville,MI
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
IPM Specialist
Plant Products
Westland, Michigan
02.2022 - Current
- Assisted in developing strategies to increase customer satisfaction levels.
- Conducted regular meetings with staff to review progress and address any concerns.
- Provided technical support for customers in resolving complex issues.
- Developed and implemented specialized procedures for customer service operations.
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for users experiencing difficulties with software applications.
- Analyzed customer needs and recommended appropriate products or services.
- Implemented process improvements to increase efficiency and reduce costs.
Outside Sale Representative
Biobest USA
Romulus, Michigan
09.2021 - 02.2022
- Attended industry trade shows to promote company products and services.
- Generated leads through cold calling, networking events, referrals.
- Met regularly with team members to discuss progress towards goals.
Greenhouse Grower
Bloomscape
Zeeland, Michigan
02.2021 - 09.2021
- Provided guidance on proper cultivation techniques to ensure optimal yield and quality of produce.
- Coordinated with suppliers regarding timely delivery of seeds, fertilizers, pesticides and other necessary materials for successful crop production.
- Performed various tasks related to soil fertility maintenance such as irrigating, tilling and applying fertilizer.
- Collaborated with agronomists to develop nutrient management plans that optimize soil health while minimizing environmental impacts.
- Evaluated potential risks associated with chemical inputs used in growing operations and established safety protocols accordingly.
IPM Manager
Mastronardi Produce / Maroa Farms
Coldwater, Michigan
01.2018 - 02.2021
- Ensured compliance with regulatory requirements and industry standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with industry regulations and company policies.
- Created monthly reports for senior management summarizing operational performance metrics.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Analyzed market trends and competitor activity to inform business strategy.
Education
Bachelor of Arts -
Purdue University
West Lafayette, IN01.2005
Skills
- Training
- Inventory Control
- Vendor Contracts
- Documentation Management
- Customer service
- Supply Management
- Customer Relations
- Quality Assurance
- Proficient in MicroSoft
- Quality Assessment
- Manual Dexterity
- Management collaboration
- Project Planning
- Analytical Thinking
- Adaptability and Flexibility
- Organizational Skills
- Written Communication
Languages
- English, Native
- Spanish, Novice
Affiliations
- Reading
- Spending Time with Friends and Family
- Quilting/Sewing/Knitting
References
References available upon request.
Timeline
IPM Specialist
Plant Products
02.2022 - Current
Outside Sale Representative
Biobest USA
09.2021 - 02.2022
Greenhouse Grower
Bloomscape
02.2021 - 09.2021
IPM Manager
Mastronardi Produce / Maroa Farms
01.2018 - 02.2021
Bachelor of Arts -
Purdue University
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