Summary
Overview
Work History
Education
Skills
Timeline
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Trisha Buehner

East Syracuse,NY

Summary

Knowledgeable banking associate with solid background as Teller, known for efficient transaction processing and excellent customer service. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environment. Demonstrated proficiency in cash handling and banking software, with strong attention to detail and communication skills.

Overview

16
16
years of professional experience

Work History

Teller

Empower Federal Credit Union
Fayetteville, NY
11.2024 - Current
  • Process customer transactions accurately and efficiently, ensuring compliance with credit union policies.
  • Assist members with account inquiries, providing exceptional service and support.
  • Maintain cash drawer integrity through diligent tracking of daily transactions.
  • Educate members on credit union products and services, improving overall member engagement.
  • Resolve member issues promptly, fostering positive relationships and customer satisfaction.

Member Relation Advisor

AmeriCU Credit Union
Syracuse, NY
09.2021 - 08.2024
  • Provided expert guidance on financial products and services to enhance member satisfaction.
  • Assisted members with account inquiries, ensuring efficient resolution of issues.
  • Streamlined processes for loan applications, improving turnaround time for approvals.
  • Educated members on digital banking tools, increasing usage and engagement rates.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.

Security Teller 3

AmeriCU Credit Union
Syracuse, NY
07.2019 - 09.2021
  • Processed customer transactions efficiently and accurately, ensuring high levels of service satisfaction.
  • Managed cash drawer, maintaining accurate records and adhering to security protocols.
  • Assisted customers with account inquiries, providing clear information about products and services.
  • Trained new tellers on operational procedures and best practices to enhance team performance.

Freight Manager

Dollar Tree
East Syracuse, NY
03.2010 - 07.2019
  • Oversaw daily freight operations to ensure timely deliveries and optimal inventory management.
  • Implemented process improvements to enhance efficiency in freight handling and reduce delays.
  • Trained staff on best practices for freight processing, safety protocols, and equipment usage.
  • Conducted performance evaluations for staff members, identifying areas for improvement and professional development opportunities.

Education

High School Diploma -

Liverpool High School
Liverpool, NY
06-2004

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Cash handling and management
  • Transaction processing accuracy
  • Patience and empathy
  • Listening and comprehension
  • Reliable
  • Attention to detail

Timeline

Teller

Empower Federal Credit Union
11.2024 - Current

Member Relation Advisor

AmeriCU Credit Union
09.2021 - 08.2024

Security Teller 3

AmeriCU Credit Union
07.2019 - 09.2021

Freight Manager

Dollar Tree
03.2010 - 07.2019

High School Diploma -

Liverpool High School