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Member Service Representative, Lowell, Full-Time, Onsite

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Associate Principal Engineer

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Qualified Customer Service Representative with 18 years of experience in a fast-paced professional call center and office setting. As a customer service representative, I've worked in different departments all dealing with high call volumes, computers, telephones data entry and chat support. I've experienced an inbound/outbound call setting helping with customers' needs and wants providing the best satisfaction as required. I have excellent communication skills as well as problem-solving skills. I've handled financial billing, banking, credit cards, mortgage loans and auto loans. During my down time from work, I attended the University of Phoenix for Psychology. Also completed a certification for Pharmacy Technician. I'm very motivated and always eager to get my job and providing nothing but the best in my work ethics and
performance.
Professional with strong background in providing exceptional service and support in customer-focused environment. Expertise in resolving inquiries, managing accounts, and fostering relationships. Known for collaborative spirit and adaptability, consistently driving team success and positive outcomes. Skilled in communication, problem-solving, and multi-tasking in fast-paced settings.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

I am a committed job seeker with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am self-driven and have experience in collecting, posting and managing accounts. I have proven success building relationships and maintaining optimal account efficiency. Excellent organizational and problem-solving skills with superior client service acumen. Committed and results-oriented team member, willing to go above and beyond to contribute to team objectives. I am highly skilled in collections with aptitude for addressing past-due accounts and cultivating satisfaction. I am a hardworking employee with customer service, multitasking and time management abilities. I am devoted to giving every customer a positive and memorable experience. Flexible hard worker ready to learn and contribute to team success. I am a hardworking employee with customer service, multitasking and time management abilities. I am devoted to giving every customer a positive and memorable experience. I have a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am organized and a motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Proven Member Service Representative with a track record of enhancing customer satisfaction at Navy Federal by adeptly handling financial transactions and resolving disputes. Skilled in customer service and relationship building, consistently delivering solutions that meet client needs. Excelled in a fast-paced environment, leveraging banking knowledge and call center experience to drive positive outcomes. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Driven Health insurance Agent with expertise in promoting insurance options, determining clients' needs and detecting potential clients. In-depth knowledge of claims processing, database management and correspondence. Outstanding analytical, interpersonal and organizational skills. Dedicated to expediently resolving insurance issues and exceeding client expectations.

Achieved high customer satisfaction levels in medical insurance and member services through dedicated support.,Drove team success by maintaining a commitment to learning and sharing expertise.,Elevated service quality by proactively exceeding employer expectations in all engagements.

Trisha Cargo

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Member Service Representative

Front End Supervisor

Branch Manager

Education

Accounting -

High School Diploma -

Skills

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Branch Manager

Front End Supervisor

Member Service Representative

Accounting -

High School Diploma -

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