TRISHA HIMMEL
Punta Gorda,FL
Summary
Health and wellness professional with strong background in guiding individuals to achieve optimal health. Skilled in personalized wellness plans, nutritional guidance, and fitness coaching. Focused on team collaboration and adaptable to changing needs, ensuring reliable support for clients and colleagues. Known for empathetic communication, motivational coaching, and result-driven strategies.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Business Operations Manager
Full Throttle Lawn & Landscape
Moscow Mills, MO
04.2019 - 01.2025
- Led cross-functional teams to optimize resource allocation and project execution.
- Implemented process improvements resulting in reduced service turnaround times.
- Streamlined operational workflows to enhance team efficiency and productivity.
- Developed training programs to upskill staff on new tools and technologies.
- Managed social media platforms, creating content that drove audience interaction and growth.
- Optimized website content for SEO, resulting in improved search engine rankings and increased organic traffic.
- Created persuasive sales materials that effectively communicated unique value propositions for products and services offered by the company.
- Implemented a CRM system to better manage client relationships, resulting in improved customer satisfaction ratings.
- Increased brand awareness by developing and executing strategic marketing plans.
- Collaborated with department managers to identify training needs, aligning programs with organizational goals.
HEALTH & WELLNESS COACH
Primal Fitness
Troy, MO
03.2020 - 12.2024
- Collaborated one-on-one with adult clients to enhance strength, nutrition habits, fitness levels, and overall consistency.
- Helped clients set manageable goals and stay accountable between sessions.
- Used client management and tracking tools to keep records, follow progress, and stay organized.
- Implemented safety protocols to ensure a secure training space.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Maintained up-to-date knowledge on emerging nutrition trends and research to ensure the most current and relevant information is provided to clients.
Office Administrator & Insurance Coordinator
Radiance Dental
O'Fallon, MO
06.2017 - 04.2019
- Managed patient communication, scheduling, and billing in a fast-paced healthcare office, ensuring efficient operations.
- Communicated treatment options and financial arrangements to patients, fostering understanding and trust.
- Utilized Dentrix for effective management of patient information, insurance processing, and payment tracking.
- Coordinated insurance claims processing to ensure timely resolution and compliance with regulations.
- Verified insurance and communicated coverage to staff and patients.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Negotiated payment plans with clients, fostering positive relationships while recovering overdue amounts.
SPINNING INSTRUCTOR
Iron Orchid
Edwardsville, IL
03.2017 - 01.2018
- Led engaging group cycling classes tailored to diverse fitness levels, fostering participation and motivation.
- Cultivated an inclusive atmosphere that empowered participants to progress at their own pace and enhance self-assurance.
- Delivered comprehensive instruction on movement, pacing, and safety, promoting cardiovascular fitness and overall well-being.
HEALTH EDUCATOR
University of Illinois Extension
Macomb, IL
03.2016 - 04.2017
- Coordinated inclusive health and wellness programs targeting diverse age groups and backgrounds.
- Delivered practical health education to empower individuals in making healthier daily choices.
- Coordinated health and wellness programs for people of different ages and backgrounds.
- Collaborated with schools and community organizations to enhance access to health and wellness resources.
- Recorded detailed program information for effective monitoring and participant data for reporting and program improvement.
Kitchen Manager
Source Juicery
Edwardsville, IL
04.2015 - 06.2016
- Managed kitchen operations to ensure high-quality food production and timely service.
- Trained and mentored staff on food safety protocols and operational best practices.
- Streamlined inventory management processes to reduce waste and optimize supply chain efficiency.
- Developed seasonal menu items, incorporating fresh ingredients from local suppliers.
PERSONAL TRAINER
Planet Fitness
Edwardsville, IL
07.2015 - 02.2016
- Developed individualized workout plans aligned with members' goals, abilities, and fitness levels to enhance engagement and results.
- Completed fitness assessments and used them to guide exercise selection and progression.
- Collaborated with members to set realistic goals, fostering accountability and consistency in fitness participation.
- Cultivated strong member relationships by providing personalized support and coaching, leading to increased member retention.
Brand Ambassador
Grey Eagle Distributors
Belleville, IL
12.2011 - 12.2015
- Developed strong relationships with customers to enhance brand loyalty and drive sales growth.
- Cultivated brand awareness through engaging promotional activities and product demonstrations.
- Coordinated event logistics, ensuring seamless execution of promotional campaigns and community outreach efforts.
- Trained new team members on brand messaging, product knowledge, and customer engagement techniques.
- Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about the company.
Cashier
Walmart
Collinsville, IL
08.2012 - 07.2014
- Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Monitored inventory levels at checkout, alerting management of low-stock items for timely replenishment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Tanning Associate
SunDazzlers
Edwardsville, IL
08.2011 - 05.2014
- Educated clients on safe tanning practices and product usage.
- Maintained cleanliness and organization of tanning equipment and facility.
- Assisted in inventory management, monitoring stock levels of tanning products.
- Provided exceptional customer service to enhance client satisfaction and retention.
Sales
Weekends Only
Fairview Heights, IL
09.2013 - 02.2014
- Guided customers in selecting furniture that meets their style and functional needs.
- Developed strong product knowledge to effectively address customer inquiries and concerns.
- Analyzed sales data to identify trends and adjust inventory accordingly for optimal results.
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
Education
Associate of Science - Kinesiology
Southern Illinois University
Edwardsville, IL01.2013
Skills
- Business operations
- Project management
- Business development
- Operations optimization
- Client Retention & Relations
- Business generation
- Digital Marketing
- Market Research
- Program Design
- Microsoft Office
- Computer proficiency
- Remote Progress Tracking
- Staff management
- Motivational leadership
- Time management
- Decision-making
- Detail-oriented
- Goal Setting & Accountability
- Active listening
- Content creation
- Content creation
Accomplishments
- Supervised team of 7 staff members.
- Client coaching & behavior change
- NASM Certified Nutrition Coach since 2014.
Certification
- Certified Personal Trainer — National Academy of Sports Medicine (NASM), 2014–Present
- Certified Nutrition Coach — National Academy of Sports Medicine (NASM), 2014–Present
- Food Handler Certification, 2016–Present
Timeline
HEALTH & WELLNESS COACH
Primal Fitness
03.2020 - 12.2024
Business Operations Manager
Full Throttle Lawn & Landscape
04.2019 - 01.2025
Office Administrator & Insurance Coordinator
Radiance Dental
06.2017 - 04.2019
SPINNING INSTRUCTOR
Iron Orchid
03.2017 - 01.2018
HEALTH EDUCATOR
University of Illinois Extension
03.2016 - 04.2017
PERSONAL TRAINER
Planet Fitness
07.2015 - 02.2016
Kitchen Manager
Source Juicery
04.2015 - 06.2016
Sales
Weekends Only
09.2013 - 02.2014
Cashier
Walmart
08.2012 - 07.2014
Brand Ambassador
Grey Eagle Distributors
12.2011 - 12.2015
Tanning Associate
SunDazzlers
08.2011 - 05.2014
Associate of Science - Kinesiology
Southern Illinois University