Patricia Jerome
New Orleans,LA
Summary
Insightful Career Advisor recognized for productive and efficient task completion. Specialize in career counseling, resume building, and interview preparation techniques. Excel in communication, empathy, and problem-solving skills to guide clients towards achieving professional goals. Committed to leveraging these abilities for impactful client support and career development guidance.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Ai Career Advisor
Claim Academy
New Orleans, Louisiana
07.2026 - Current
- Advised Claim Academy students on career paths and job readiness
- Guided job search strategies, applications, and follow-up communication
- Built employer relationships for Claim Academy hiring opportunities
- Coordinated interview scheduling with students and recruiting partners
- Tracked student progress through career services records and plans
- Compiled data from surveys and assessments to determine areas where clients needed additional support or development.
Case Manager
Lifeworks
Norwood, MA
01.2025 - 07.2026
- Managed comprehensive client records, ensuring compliance with organizational documentation standards and privacy regulations to enhance client trust and safety.
- Coordinated care delivery and service continuity across multidisciplinary teams, external providers, and community resources to improve client outcomes.
- Resolved complex client issues proactively while maintaining confidentiality and professional boundaries, delivering compassionate, person-centered support to foster positive client relationships.
- Resolved complex client issues proactively, maintaining confidentiality and professional boundaries while delivering compassionate, person-centered support.
- Manage comprehensive, detailed client records while ensuring full compliance with stringent organizational documentation standards and privacy regulations.
Lead Development Representative (Contract)
Intuit QuickBooks
06.2024 - 01.2025
- Qualified high-volume inbound and outbound prospects for QuickBooks products and financial services solutions, enhancing sales opportunities.
- Managed complex lead flow with advanced CRM systems and sales tracking tools, optimizing conversion pipelines for improved lead qualification.
- Schedule high-value appointments between prospective business customers and senior Account Executives to drive revenue growth.
- Executed targeted, personalized email outreach and multichannel campaigns to address specific business pain points, resulting in increased engagement rates.
- Maintained comprehensive activity records, pipeline updates, and performance metrics within corporate database systems to ensure accurate reporting.
- Consistently averaged over 6 meetings scheduled daily, achieving a personal best of 10 meetings booked in a single day.
- Exceeded first-month lead generation goals by securing 121 qualified leads against an aggressive target of 110.
- Maintain exhaustive activity records, pipeline updates, and performance metrics within corporate database systems.
- Key Achievements:
Sales Development Representative
Codelicious
03.2022 - 09.2022
- Prospected K-12 educators, district leaders, and school administrators strategically through targeted phone and email outreach initiatives.
- Coordinated software product demonstrations for enterprise sales team, highlighting curriculum value propositions to increase client engagement.
- Coordinated software product demonstrations for enterprise sales team, emphasizing curriculum value propositions to enhance client engagement.
- Collaborated with marketing and sales leadership to refine messaging frameworks, enhancing outreach conversion strategies.
- Collaborated with marketing and sales leadership to refine messaging frameworks, improving outreach conversion strategies.
- Successfully met or exceeded monthly quota benchmarks throughout the entire duration of employment.
- Maintained top performance levels and consistently met quota expectations during company-wide structural layoffs.
- Key Achievements:
Business Development Representative
Botkeeper
08.2021 - 02.2022
- Utilized a balanced mix of phone, email, and social selling techniques to deeply engage executive-level corporate decision-makers.
- Engaged executive-level corporate decision-makers through targeted phone, email, and social selling techniques to build relationships and identify needs.
- Generated high-value new business opportunities through rigorous outbound prospecting, cold calling, and strategic multi-channel campaigns.
- Utilized a strategic mix of phone, email, and social selling techniques to effectively connect with executive-level corporate decision-makers and facilitate meaningful conversations.
- Maintained high daily activity metrics while ensuring quality interactions across all prospect communication touchpoints to foster trust and rapport.
- Key Achievements:
- Secured the first fully qualified sales meeting within 24 hours of completing rigorous company onboarding training.
- Designed and deployed outbound email sequences that achieved an outstanding 43.6% open rate among target executives.
Caregiver
Caring People
Boston, MA
10.2020 - 08.2021
- Assisted elderly and vulnerable clients with daily living activities to enhance their independence and comfort.
- Coordinated transportation and managed medical appointment schedules to support clients' health and well-being.
- Managed medication reminders, safety oversight, and household tasks, promoting client safety and daily comfort.
- Executed medication reminders and safety oversight while performing household tasks to enhance client security.
- Maintained respectful, highly professional client relationships, earning outstanding supervisor feedback and frequent client requests.
ESL Teacher
Sinmyeong Elementary School
08.2016 - 12.2019
- Designed and delivered dynamic, highly engaging English lesson plans tailored to elementary students of diverse language proficiencies.
- Adapted instructional methodologies to meet diverse learning styles and behavioral needs, enhancing classroom engagement and student understanding.
- Assessed student academic performance and facilitated constructive communication with parents to support student development.
- Assessed student performance and communicated effectively with parents to foster student development and academic success.
- Delivered demonstration lessons for parents and education officials, highlighting innovative teaching methods and student achievements.
- Key Achievements:
- Open class demonstrations drove significant local enrollment growth, necessitating the establishment of an additional school classroom.
- Voted Teacher of the Week multiple times and earned official Best Class recognition alongside widespread administrative praise.
Education
Bachelor of Arts - English
Lasell University
Newton, MASkills
- Client relationship management
- Career counseling
- Interview coordination
- Applicant screening
- Case documentation
- Pipeline management
- Verbal communication
- Problem solving
Certification
Science Based Sales Training — preHIRERD (Completed 2021), Comprehensive professional training program covering B2B Sales Development, Outbound Prospecting, Lead Qualification Frameworks, Discovery Call Methodologies, Sales Psychology, CRM Architecture and Management, Meeting & Demo Strategy, Social Selling, Advanced Email Outreach, and Structured Objection Handling.
Timeline
Ai Career Advisor
Claim Academy
07.2026 - Current
Case Manager
Lifeworks
01.2025 - 07.2026
Lead Development Representative (Contract)
Intuit QuickBooks
06.2024 - 01.2025
Sales Development Representative
Codelicious
03.2022 - 09.2022
Business Development Representative
Botkeeper
08.2021 - 02.2022
Caregiver
Caring People
10.2020 - 08.2021
ESL Teacher
Sinmyeong Elementary School
08.2016 - 12.2019
Bachelor of Arts - English
Lasell University