Trisha McCoy
Albany ,NY
Overview
30
30
years of professional experience
Work History
Sales Representative
Verizon
Albany , NY
08.1992 - 09.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Organized sales paperwork, presented proposals and finalized contracts.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Cold-called leads and closed large number of new sales over several months.
Education
Bachelor Of Arts - Sociology
Russell Sage College
Troy NY05.1996
Timeline
Sales Representative
Verizon
08.1992 - 09.2022
Bachelor Of Arts - Sociology
Russell Sage College