**Motivated Administrative Assistant Seeking Public Assistance Role with FEMA**
Experienced administrative and data management professional seeking a Public Assistance position with the Federal Emergency Management Agency. Proficient in Microsoft Word, Excel, Access, and Outlook to efficiently handle data, generate reports, and optimize operations. Skilled in producing key documents like Preliminary Damage Assessments and Requests for Public Assistance. Adept at budgeting, data entry, and delivering exceptional support to staff and visitors. Committed to FEMA's mission with a cost-conscious approach and a focus on enhancing office productivity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Office Executive
Famiy First Window & Pressure Cleaning
Palm Harbor, FL
05.2020 - 07.2024
Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
Organized and maintained executive calendar of appointments, meetings, conferences and travel itineraries.
Assisted with preparation of budgets for various projects; monitored expenses against budget allocations.
Maintained confidential files related to personnel matters and sensitive business information.
Processed purchase orders for office supplies, equipment and services as needed.
Gathered information, scanned records and maintained confidentiality of electronic data.
Created, maintained and updated documents, reports, and databases.
Wrote contracts, processed payroll and reported on employee performance.
Oversaw human resources requirements, including employee onboarding, managing and administering health and employee benefits and maintaining personnel records.
Prepared financial and administrative reports and statements for management.
Followed proper accounting and bookkeeping procedures to support audits.
Determined staffing requirements, interviewing, hiring and training new employees.
Oversaw CRM updates and backups, report generation, and troubleshooting requisition.
Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
Assistant Office Manager
Window Tint Specialists
Tampa, FL
01.2015 - 09.2016
Performed clerical and administrative duties, such as supporting data processing needs as assigned
Delivered on-site support and coordinated all daily business efforts
Tracked, filed, and viewed important documents, receipts, database information, and invoices on a daily basis
Organized and managed sensitive files in an efficient manner
Ordered and maintained inventories of materials, supplies, and related items to minimize disruptions and inefficiencies
Coordinated and supported the implementation of office policies, plans, and procedures
Developed and prepared guidance documents in accordance with program policies and objectives
Trained and mentored new office staff.
Service Administrator/Rental Manager
Mercedes Benz of Clearwater
Clearwater, FL
01.2012 - 01.2015
Collected time and payroll data in the payroll system in respective employees' accounts.
Organized and maintained documents, files and records.
Verified and calculated other deductions while preparing paychecks.
Provided administrative support to service team by preparing and maintaining records, documents, and reports.
Performed data entry tasks into various databases including customer contact information.
Solved differences in calculation by referring to the work charts, time sheets, and hourly rates.
Reissued salary statements to employees if the discrepancies were not rectified in the first attempt.
Kept records of prior adjustments or advance payments made to employees.
Filled the attendance details in the timesheets daily.
Warranty Administrator
Land Rover OF Ft. Lauderdale
Pompano Beach, FL
01.2008 - 01.2010
Maintained all accountable records for receiving and distributing
Barcoded and entered all new supplies and new equipment needed to the dealership records system
Maintained property transfer records in both the dealership computer inventory database and spreadsheet records
Prepared daily reports and spreadsheets for distribution
Processed warranty claims on a timely basis for each franchise or distributor
Processed all warranty paperwork to ensure proper documentation
Reconciled all warranty receivables with payments through the appropriate accounting schedule.
Education
Florida Real Estates Law, Principle and Practices.
TAMPA SCHOOL OF REAL ESTATE
Tampa, FL
Public Administration
NOVA Southeastern University
Davie, FL
Skills
Customer Service
Problem-solving abilities
Multitasking
Employee Supervision
Computer
Office Administration
Relationship Building
Staff Training
Database Administration
Clerical Support
Scheduling and calendar management
Word Processing
Billing and Invoicing
Database entry
Bookkeeping
Certification
08/24/2024, Trisha Philippeaux -Farina
References
References available upon request.
Timeline
Office Executive
Famiy First Window & Pressure Cleaning
05.2020 - 07.2024
Assistant Office Manager
Window Tint Specialists
01.2015 - 09.2016
Service Administrator/Rental Manager
Mercedes Benz of Clearwater
01.2012 - 01.2015
Warranty Administrator
Land Rover OF Ft. Lauderdale
01.2008 - 01.2010
Florida Real Estates Law, Principle and Practices.
TAMPA SCHOOL OF REAL ESTATE
Public Administration
NOVA Southeastern University
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