Trisha Ring
Deerfield,WI
Summary
Dedicated Credit Specialist with a focus on credit analysis and customer relationship management. Known for meticulous attention to detail and problem-solving abilities, consistently ensuring policy compliance and timely account resolutions.
Overview
6
6
years of professional experience
Work History
Credit Specialist
ALCIVIA
Cottage Grove, Wisconsin
07.2025 - Current
- Monitored customer accounts to ensure compliance with company policies.
- Developed relationships with customers and maintained open communication channels to ensure timely payments.
- Collaborated with internal departments such as sales, accounting, legal, operations, and collections teams to resolve outstanding issues with customers' accounts.
- Submitted delinquent accounts to collections department or outside resources.
Credit Coordinator
ALCIVIA
Cottage Grove, Wisconsin
05.2024 - 06.2025
- Processed customer credit applications efficiently and accurately.
- Maintained accurate records of credit transactions and communications.
- Communicated with clients regarding credit decisions and account inquiries.
- Collaborated with team members to resolve credit-related issues promptly.
Energy Customer Service Representative
ALCIVIA
Cottage Grove, Wisconsin
01.2024 - 04.2024
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted customers with product selection, ordering, billing, and returns.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Referral Coordinator
Madison Oral Surgery & Dental Implants
Madison, Wisconsin
09.2019 - 12.2023
- Scheduled patients according to availability and urgency.
- Communicated with patients regarding referral processes and appointment details.
- Provided support to patients navigating insurance verification for procedures.
- Reviewed data obtained from referring physicians for completeness and accuracy.
Education
High School Diploma -
Sun Prairie High School
Sun Prairie, WI06-2019
Certificate - Basic Credit Principles
National Association of Credit Management
Certificate - Financial Statement Analysis 1
National Association of Credit Management
Skills
- Credit analysis
- Policy compliance
- Customer relationship management
- Problem solving
- Attention to detail
- Effective communication
Timeline
Credit Specialist
ALCIVIA
07.2025 - Current
Credit Coordinator
ALCIVIA
05.2024 - 06.2025
Energy Customer Service Representative
ALCIVIA
01.2024 - 04.2024
Referral Coordinator
Madison Oral Surgery & Dental Implants
09.2019 - 12.2023
High School Diploma -
Sun Prairie High School
Certificate - Basic Credit Principles
National Association of Credit Management
Certificate - Financial Statement Analysis 1
National Association of Credit Management