Trisha Taylor

• Manage relationships with over 55 suppliers and oversee account portfolio valued at over $10 million
• Identified a critical flaw in the inventory suppression system that was preventing significant sales, leading to the recovery of potential lost revenue and improving operational efficiency.
• Collaborated with a key vendor in the multicultural category to enhance service levels, increasing the fill rate from 20% to over 70%, resulting in improved product availability and customer satisfaction.
• Identified and resolved pricing discrepancies, keyword search issues, and inaccuracies in product images or descriptions to ensure product listings met customer expectations and enhanced the overall shopping experience.
• Managed vendor relationships to negotiate favorable terms, ensuring inventory levels met customer demand by achieving lower minimum order quantities (MOQs) and shorter lead times across network of FCs
• Monitor and report on key performance indicators (KPIs) to track progress against goals and identify areas for improvement
• Participate in leadership initiatives, including chairing Our Promise Team to promote pillars of Kroger leadership within organization, fostering culture of collaboration and accountability
• Collaborate with merchandising team, promotion team, and strategy management to optimize placement, visibility, item setup challenges and cost savings

• Developed and executed marketing strategies for client campaigns, focusing on brand awareness and customer engagement
• Analyzed market trends to optimize advertising spend and drive growth
• Worked closely with creative and digital teams to design, implement, and measure effectiveness of marketing initiatives.

• Assisted attorneys in preparing legal documents related to real estate transactions
• Managed client relationships and ensured timely communication on case progress
• Conducted research and maintained comprehensive records for ongoing cases.

• Guided customers through selection process, providing design advice and product knowledge
• Managed customer transactions, including custom orders and product deliveries
• Consistently exceeded sales targets and maintained strong customer relationships

• Provided high-level administrative support to C-suite, including calendar management, travel arrangements, and expense reporting
• Coordinated staff schedules and ensured compliance with training requirements
• Drafted communications for executive initiatives and tracked key performance metrics

• Managed media sales and purchasing, ensuring client satisfaction and repeat business
• Educated customers on products and maintained positive relationships to drive sales
• Set up CRM tools and handled account management tasks

NOTABLE ROLES

Sales Consultant, The Rug Gallery — Cincinnati, OH
Sep 2017 – Oct 2019
Guided customers through product selection, managed transactions, and exceeded sales targets.

Designer, Furniture Fair — Cold Spring, KY
Jan 2017 – Sep 2017
Provided personalized design consultations and assisted with in-home projects.

Designer / Senior Assistant Manager, Morris Home Furnishings — Florence, KY
Feb 2016 – Jan 2017
Managed sales floor, supervised staff, and supported inventory control.

Executive Assistant, The Infinity Network — Los Angeles, CA
Jul 2015 – Feb 2016
Provided administrative support to C-suite and managed executive communications.

Sales Executive, Learn More Media — Ft. Lauderdale, FL
Jul 2015 – Feb 2016
Managed media sales, maintained client relationships, and implemented CRM tools.