Trisha Toebe
Sheboygan
Summary
Dynamic Credit Manager with extensive experience at Kohler Company, leading teams to achieve 98% current status on receivables. Expert in credit analysis and risk assessment, fostering cross-functional collaboration to enhance cash flow. Proven track record in process improvement and effective communication, driving strategic initiatives for operational excellence.
Overview
21
21
years of professional experience
Work History
Credit Manager
The Vollrath Company
10.2022 - Current
- Manage monthly global Accounts Receivable of $30m
- Monitored DSO and chargebacks for global receivables to ensure timely collections
- Reviewed customer accounts to establish global credit limits based on risk
- Led team of 6 credit analysts and cash application specialist
- Work closely with sales, customer service, transportation and accounting
- Offer outstanding customer service to internal and external customers
- Subject Matter Expert in JDE re-implementation Project
CHC, Customer-Invoice-To-Cash-Head of Credit & Collection
Sanofi Consumer Health Care
07.2021 - 06.2022
- Led team of collectors and credit analysts to enhance collection efficiency
- Oversaw operations across Canada, US, and LATAM regions to maintain consistency.
- Collaborated with cross-functional teams to establish Global Business Services Center (GBS)
- SAP Super User for SAP upgrade
Sr Credit Manager
Kohler Company
03.2017 - 07.2021
- Managed portfolio of accounts for Kohler plumbing North America operations
- Directly managed 6 Collectors and Cash Application Specialists
- Achieved 98% current status on invoice-only receivables, ensuring timely cash flow.
- Managed global project for automated cash application with High Radius and credit and collections with Get Paid, overseeing vendor selection through implementation.
- Collaborated with automation teams to implement BOTS, streamlining manual touch points.
- Utilized KPMG and Hackett consulting firms for best practices
- Worked with multiple departments across the organization as a value-added business partner
Unit Controller
SCA Americas
06.2015 - 03.2017
- Conducted annual budgeting and quarterly forecasting processes to ensure financial accuracy.
- Managed accurate and timely period closing processes.
- Implemented internal and external controls, partnering with Site Manufacturing team to strengthen operational reliability.
- Collaborated with Factory Management Team and Manufacturing Controlling network to enhance financial governance.
- Utilized Power BI for financial forecasting to support informed decision-making.
- Preparation of Capital Projects as well as monitoring and reporting
GBS AR & Credit Team Leader, US/Canada
SCA Americas
04.2012 - 05.2015
- Coordinated annual financial customer review process for GBS AR & Credit Team, enhancing credit risk assessment and decision-making
- Conducted financial analysis of new and existing customers to establish credit limits and payment terms using DNBi, trade and bank references, and sales team input.
- Monthly GBS reporting including Bad Debt Reserves and Upper Management reports
- Strengthened relationships with Sales Team, facilitating collaboration and aligning credit strategies with business objectives
- Monitored customer accounts to ensure timely payments and adherence to credit limits, contributing to cash flow stability
International Credit Specialist
Alliance Laundry Systems, LLC
Ripon
07.2008 - 04.2012
- Managed international and domestic AR portfolio of USD$31 million per month, ensuring effective cash flow and risk management
- Negotiated and reviewed international letters of credit and direct collection letters with international distributors, banks, and internal teams to secure favorable terms and mitigate risk
- Reviewed and monitored credit files and delinquent accounts to enhance collection timeliness
- Worked with Foreign Credit Insurance Agency to set Discretionary Credit Limits on a per country basis
- Project Leader of the Export/Import Compliance Team – Implemented Export and Import Compliance Procedures by working with and training multiple departments. Harmonized procedures to mitigate risk and ensure federal guidelines were followed
- Ripon, WI
International Document and Contract Analyst
Oshkosh Truck Corporation
Oshkosh
11.2006 - 07.2008
- Created export documentation, including commercial invoices, shippers letter of instruction, and packing lists, ensuring compliance for international aftermarket parts shipments.
- Chose Freight Forwarders and managed Aftermarket Parts Export shipments which included scheduling shipments, informing customer of estimated arrival dates with major customer locations in the UK and Kuwait
- Verified accuracy of international letters of credit, ensuring alignment with shipment terms and conditions.
- Tracked and managed incoming wire transfers from international customers to facilitate efficient transactions.
- Oshkosh, WI
Credit Analyst
Oshkosh Truck Corporation
Oshkosh
06.2005 - 10.2006
- Analyzed customer profiles to determine credit lines through bank reviews and Dun and Bradstreet reports
- Monitored account information regularly to assess and mitigate credit risks
- Negotiated payment plans and made key decisions on order releases to minimize credit exposure
- Initiated collection processes for overdue accounts, improving recovery rates
- Worked with domestic Trade Account Receivable customers to collect on delinquent and high-risk accounts
- Oshkosh, WI
Education
Masters of Business Administration -
Lakeland College
Sheboygan, WI05-2015
Bachelor of Arts - Accounting and Business Administration
Lakeland College
Sheboygan, WI01-2003
Skills
- Credit analysis
- Accounts receivable management
- Risk assessment
- Credit group involvement
- Process improvement
- Customer relationship management
- People leadership
- Team leadership
- Cross-functional collaboration
- Strategic thinking
- Situation analysis
- Problem solving
- Effective communication
- Conflict resolution
Timeline
Credit Manager
The Vollrath Company
10.2022 - Current
CHC, Customer-Invoice-To-Cash-Head of Credit & Collection
Sanofi Consumer Health Care
07.2021 - 06.2022
Sr Credit Manager
Kohler Company
03.2017 - 07.2021
Unit Controller
SCA Americas
06.2015 - 03.2017
GBS AR & Credit Team Leader, US/Canada
SCA Americas
04.2012 - 05.2015
International Credit Specialist
Alliance Laundry Systems, LLC
07.2008 - 04.2012
International Document and Contract Analyst
Oshkosh Truck Corporation
11.2006 - 07.2008
Credit Analyst
Oshkosh Truck Corporation
06.2005 - 10.2006
Masters of Business Administration -
Lakeland College
Bachelor of Arts - Accounting and Business Administration
Lakeland College