Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trisha Y. Montina

Brockton

Summary

Certified Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

4
4
years of professional experience

Work History

Internship

South Shore Internal Medicine
MA
12.2025 - 01.2026
  • Assisted with examinations and procedures to support healthcare providers and enhance patient care
  • Patient intake and history
  • Taking vital signs
  • EKG/ECG testing
  • Managed electronic health records (EHR/EMR) to maintain accurate patient data and streamline information access
  • Completed CPR and BLS certification training to ensure readiness for emergency situations

Patient Access Coordinator

High Point & Affiliated Organizations
Brockton
09.2023 - 04.2024
  • Responded to outpatient admission inquiries to facilitate timely patient access
  • Verify eligibility and benefits with the appropriate insurance carrier. Complete flow sheet for private/commercial insurance
  • Coordinated with staff to resolve medication prior authorization and urine drug screening concerns, enhancing patient care
  • Coordinate psychiatric medication appointments with patients to meet prescription needs

Patient Care Coordinator

AG Globe Services
Boston
01.2023 - 04.2023
  • Delivered professional and courteous support to patients for sales and service inquiries, enhancing patient satisfaction.
  • Fostered a positive work environment through friendly interactions and effective communication.
  • Collaborated with team members to enhance patient service delivery
  • to ensure each patient receives the best service possible.
  • Conducted analytical assessments to support decision-making processes. and data entry tasks.

Orthodontic Patient Coordinator

Cortland Dental & Braces
Brockton
04.2022 - 12.2022
  • Welcomed parents and patients at the office entrance and exit, ensuring a friendly atmosphere.
  • Ensure all patient files are ready (update patient records, verify insurance and service limits) before the patient's appointment
  • Coordinate with Ortho Financial Coordinator and Doctors to provide the opportunity for same day care to patients.
  • Coordinated scheduling of follow-up appointments for all patients to ensure timely care.

Patient Care Coordinator

Bay State Physical Therapy
Quincy
01.2022 - 12.2022
  • Delivered professional and courteous support to patients, addressing service needs effectively.
  • Coordinated patient check-ins and scheduling to streamline appointment processes.
  • Managed patient accounts with strict confidentiality to ensure privacy and security.
  • Scanned documents into patient charts accurately to maintain organized medical records.

Education

Certificate -

Boston Career Institute
Brookline, MA
06.2025 - 10.2025

High School -

Brockton High School
Brockton, MA

Skills

  • Patient scheduling
  • Medical records management
  • Insurance verification
  • Appointment coordination
  • Prior authorizations
  • Task management
  • Progress monitoring
  • MS Word
  • Excel
  • PowerPoint
  • Technical literacy
  • HIPAA compliance
  • Professional communication
  • Electronic communication
  • Communicating in Technical writing
  • Reception duties
  • Attention to detail

Timeline

Internship

South Shore Internal Medicine
12.2025 - 01.2026

Certificate -

Boston Career Institute
06.2025 - 10.2025

Patient Access Coordinator

High Point & Affiliated Organizations
09.2023 - 04.2024

Patient Care Coordinator

AG Globe Services
01.2023 - 04.2023

Orthodontic Patient Coordinator

Cortland Dental & Braces
04.2022 - 12.2022

Patient Care Coordinator

Bay State Physical Therapy
01.2022 - 12.2022

High School -

Brockton High School
Trisha Y. Montina